Pool Server
2 days ago
Overview The Pool Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.Have a thorough knowledge of menus and current specials in applicable outlets.Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.Pre-bus all tables removing soiled dishes after each course.Be familiar with the operation of the system.Perform cashiering functions by closing checks and preparing end of shift paperwork.Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.Ensure that tables and side stands are kept stocked, tidy and clean.Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).Breakdown trays of soiled dishes and linen in the dishroom according to established standards.Answer the telephone according to standards.Consistently upsell food, beverage and promotional items to guests.Be familiar with fire extinguishers, locations and know how to use them.Receive and deliver food and beverage orders and collect payment.Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred.Flexible and long hours sometimes required.Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.Maintain a friendly and warm demeanor at all times.
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Pool Server
2 weeks ago
Paradise Valley, United States Highgate Hotels, Inc. Full timeThe Pool Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities Emp Server, Hotel, Operations, Restaurant, Beverage
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Pool Server
2 weeks ago
Paradise Valley, United States Highgate Hotels Full timePool Server The Pool Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and...
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Pool Server
2 weeks ago
Paradise Valley, United States Highgate Hotels Full timeCompensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this...
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Pool Server
2 weeks ago
Paradise Valley, United States Highgate Hotels Full timeHourlyHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides...
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Pool Server
4 days ago
Paradise, California, United States Kimpton Miralina Resort Full timeCompensation TypeHourlyHighgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Server - Pools
6 days ago
Paradise Valley, Arizona, United States Corporate Office Full timeLocationMontelucia Resort and SpaNestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of...
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Server - Pools
5 days ago
Paradise Valley, AZ, United States Omni Hotels Full timeLocation Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills...
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Server - Pools
3 days ago
Paradise Valley, AZ, United States Omni Hotels Full timeLocation Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills...
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Server - Pools
1 day ago
Paradise Valley, AZ, United States Omni Hotels Full timeLocation Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills...
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Server - Pools
3 days ago
Paradise Valley, AZ, United States Omni Hotels Full timeLocation Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills...
