Loaner Car Coordinator

16 hours ago

Arlington, United States Group 1 Automotive Full time

BMW of Arlington is part of Group 1 Automotive, a leader in automotive retail and service. We are looking to add a Loaner Car Coordinator to our teamBenefitsHealth, Dental, Vision, Life and Disability Insurance401(k) with company matchPaid Time-offEmployee stock purchase planEmployee vehicle purchase programResponsibilitiesGreeting customers in a timely and friendly mannerCoordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customersMake sure loaner vehicles are filled to at least 1/2 or fuel tank before loaning them out.Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.Responsible for ensuring proper documentation requirements are met for all loaner contracts.Ensure loaners are lined up and ready for the early appointments in the morning.Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.Customer pickup & drop off of vehiclesHelp maintain lot orderCleans service and other areas as directed by management.Must be alert of traffic flow in service lots.Must follow all company safety policies and procedures and immediately report any and all accidents to a manager.Other duties may be assigned by management.QualificationsPrevious related experience is a plus.High School diploma or equivalentStrong desire to provide an exceptional customer experienceAbility to achieve targeted goalsAbility to thrive in a fast-paced environment with demonstrated communication and interpersonal skillsValid in-state driver’s license and must maintain an acceptable, safe driving record

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