Field Medical Operations Senior Manager

3 days ago


Remote, United States Argenx Full time

The Field Medical Operations Senior Manager will partner with Field Medical leadership to drive and execute on strategic and tactical plans. They will manage and oversee KOL engagements working closely with internal stakeholders (Medical Directors, Field Medical) to ensure each program is a success. They will work on enhancing processes and implementing new processes where needed. They will be responsible for capturing all field medical needs assessments and business justifications, routing for approvals and executing each program. They will be responsible for field medical onboarding and technology. They will be responsible for managing USMA&EG vendors supporting field activities. In addition, they will provide support to field medical leadership with budget tracking, reporting, tactical planning and execution, process training and field communication where required.Roles and ResponsibilitiesIndependently manage medical operations for all Field US Medical Affairs led KOL engagements including Visiting Professorships, KOL Lectures, Regional Roundtables, Advisory boards, MSL Education Dinner Program and Ad Hoc Consultations.Partner with Compliance during the review and approval process for all US Medical Affairs led programs, managing any escalations that may be required.Partner with Legal team to ensure contracts are developed and executed for each program prior to the execution of the programEnsure all field medical business justification forms are submitted for Compliance approval according to the argenx standardsAct as primary point of contact for all relationships with USMA&EG vendors (supporting field activities) to ensure timely execution of contracting, scheduling, content submissions for KOL engagements.Manage day-to-day vendor relationship including onboarding, training, process/guidance updates and escalation for all KOL engagements.Manage the onboarding of all new field medical personnel (liaising with MSLs and BIS/IT for systems access and resolve any issues), manage distribution lists and SharePoint access, introductory meetings and credentialingMaintain Medical Affairs maps/profiles and rosters for all new field hiresWork with Field Medical Leadership to support territory planning initiatives and ensure alignments are captured in Veeva Align and Veeva CRM.Partner with Field Medical Leadership on medical budget development and management including MSA/SOW/PO processing, invoicing issues, and monthly tracking.Lead implementation of technological enhancements and fixes for Veeva CRM and MSL Dashboard.Created monthly reporting on key field activities, including interactions and insights for leadership team.Supporting training team and directors to deliver MSL trainings on new content, data, upskilling etc. Collaborate with executive leadership support team to ensure calendar availability for all programming executed by Med Affairs and Field Medical teamsSupport logistics and agenda development for MSL team meetings.SKILLS AND COMPETENCIESAble to effectively network and partner with internal and external stakeholders, building consensus and leveraging partnerships to advance projectsStrong operational capabilities, eye for detail and commitment to tracking and reporting progressDemonstrated ability to build productive collaborations with healthcare professionalsExcellent communication skills: verbal, written and when giving presentationsEmbraces cross-functional working, values other functionsAble to thrive as part of a team and when working independentlyProven track record of delivering results that meet or exceed targeted objectivesEDUCATION, EXPERIENCE AND QUALIFICATIONSBachelor’s Degree in healthcare or life sciences required; graduate degree preferred5+ years industry experience with an emphasis on managing operations for field teams‎ For applicants in the United States: The annual base salary hiring range for this position is $140,000.00 - $210,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.



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