Lead Caregiver or CNA

Lead Caregiver (Full-Time, Guaranteed Hours) Join Our Team of Compassionate Caregivers & CNAs Application Note This position is a dedicated, full-time Lead Caregiver role, and we are hiring one highly qualified individual at this time.Please apply only if you meet all requirements, including: Full Monday–Friday availability for any shift (days, evenings, or overnights) Minimum 2 years of experience in a home care setting (5+ years strongly preferred) Required experience with dementia, hospice, and high-acuity clients Ability to serve our full service area Professional reliability at the highest level This role includes a guaranteed minimum of 30 hours per week regardless of client census.Most weeks are expected to reach 40+ hours, and additional shifts—including weekend opportunities—may be offered based on business needs. Because we are a highly selective, concierge-level agency, we encourage applicants to read this posting thoroughly and submit a complete, accurate application.   About The Next Chapter Senior Care Solutions The Next Chapter is a local, family-owned, concierge-style home care agency serving the East Valley and surrounding regions.Our approach is intentionally different from traditional agencies—we offer elevated, relationship-centered care focused on quality, respect, and the overall client and caregiver experience. What “concierge home care” means to us: Exceptional, high-quality care delivered by highly trained caregivers Thoughtful client-caregiver matching for compatibility and continuity A small, dedicated leadership team that knows every caregiver by name Real-time support so caregivers never feel alone in the field A culture grounded in professionalism, compassion, and personal growth We believe caregivers deserve the same level of support and respect that they provide to our clients.   What Makes Working at TNC Different (Caregiver-First Culture) • Monthly caregiver appreciation events• Consistent, professional communication• 24/7 real-time support from clinically experienced leadership• Paid training and clear advancement pathways• A culture built on respect, trust, and professional growth• Priority scheduling for strong performers We do not operate like a high-turnover, revolving-door agency.We build long-term relationships—with both caregivers and clients.   Position Summary – Lead Caregiver We are seeking an experienced, adaptable Lead Caregiver (or CNA) to join our team in a dynamic, leadership-track role.This position is ideal for someone who: Thrives on variety Delivers consistently excellent care Communicates professionally Is skilled with challenging or complex cases Supports team development Desires long-term career growth in a concierge home care environment The Lead Caregiver is our go-to team member for launching new cases, covering urgent shifts, supporting higher-acuity clients, and providing field support to help develop our caregiver team. This role is the first step into leadership at The Next Chapter, with an advancement path toward Assistant Care Coordinator.   Our Areas of Specialty • Dementia & Alzheimer’s care• Hospice & end-of-life support• Bed-bound and high-mobility-assist clients• Chronic condition support• High-acuity cases requiring skilled, patient-centered care Experience in ALL of the above areas is required for this position.   Key Responsibilities Standard Caregiver Responsibilities (all still apply): Daily Living Support • Assist with ADLs including bathing, grooming, dressing, toileting, feeding, and mobility. Specialized / High-Acuity Care • Provide advanced support for clients who are bed-bound or require mobility equipment (e.g., Hoyer lifts).• Deliver compassionate dementia and Alzheimer’s care.• Provide calm, grounded support for hospice and end-of-life cases. Companionship & Engagement • Offer meaningful social interaction and emotional support. Housekeeping & Meal Preparation • Perform light housekeeping and prepare nutritious meals to maintain a safe, clean, and comfortable environment. Medication & Routine Assistance • Provide medication reminders and support consistent daily routines. Errands & Transportation • Transport clients to appointments and activities as needed.A reliable personal vehicle, valid driver’s license, and current auto insurance are required. Safety & Supervision • Follow individualized care plans and observe for changes in condition.   Additional Lead Caregiver Responsibilities Case Launch & Immediate Support • Serve as the first caregiver on new cases to establish routines, expectations, and rapport.• Provide urgent coverage for call-outs and last-minute needs M-F. Training & Field Support • Mentor caregivers in the field, reinforce best practices, and build confidence.• Assist leadership with hands-on quality assurance at client homes. Leadership Communication • Communicate proactively with TNC leadership regarding client observations, care plan needs, and family dynamics.• Identify risks, challenges, or needed supplies promptly. Complex Case Handling • Remain steady, patient, and solution-oriented in challenging family or care scenarios. Community Engagement • Participate in occasional volunteer or community events as a representative of TNC.   Requirements Experience • 2+ years caregiving experience in a home care setting required• 5+ years strongly preferred• Experience with dementia, hospice, and high-acuity clients required• CNA preferred but not required Screening & Documentation • Background check, drug screening, DMV check, and negative TB test• Fingerprint Clearance Card preferred Certifications • Current First Aid & CPR• Caregiving Certification or CNA license required before client assignment(Certification support available for highly experienced applicants) Transportation • Reliable personal vehicle, active auto insurance, valid driver’s license• Must be willing to cover our full service area (generally within 30 minutes from Chandler; occasional farther travel may be needed) Availability Requirements This role requires full Monday–Friday availability for any shift (days, evenings, or overnights). Although scheduling needs can change based on client acuity and urgent coverage, we aim to build schedules that are fair, respectful, and minimize unnecessary disruption (days & nights within the same week) whenever possible.   Compensation & Benefits Compensation • Competitive hourly rate $20-25/hr based on experience and acuity• Guaranteed 30 hours/week minimum regardless of census• Most weeks expected to reach 40+ hours• Additional shifts (including weekends) may be offered based on business needs W2 Employment • Full tax protections and overtime eligibility Paid Travel Time • Paid between consecutive shifts Incentives & Differentials • Quarterly attendance bonuses• Shift differentials for select shifts• Monthly caregiver recognition and appreciation programs Career Growth & Support • Clear advancement pathway to Assistant Care Coordinator• Paid training and professional development• Supportive, responsive leadership• Monthly caregiver events & community-building opportunities   How to Apply If you are a highly experienced, deeply reliable, and compassionate caregiver seeking the next step into leadership, we encourage you to apply.At The Next Chapter, you are not “just a caregiver.” You are a trusted professional whose work directly shapes the quality of life for the clients we serve. Apply today and help us make every chapter meaningful.