Cloud Administrator Intern

6 days ago

Tinton Falls, New Jersey, United States Commvault Systems, Inc Full time
JOB DESCRIPTION

About Commvault  

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over years, more than , organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

Join us for the Summer 5 Internship Program

You should have proven problem-solving skills and the ability to work both independently and with a team to meet dynamic goals and timelines. Successful applicants can work in a fast-paced, highly collaborative environment - including working with other employees in different geographical regions.

We are looking for applicants who take pride in the quality of their work and who share our commitment to honesty, integrity, and personal accountability. You must have strong verbal and written communication skills and the ability to interact professionally with a diverse group of technical personnel, executives, managers, and subject matter experts. A sense of urgency for task completion and for client experience are essential.

What you'll do:

Monitor Service Desk queues for CloudOps tickets assigned and process first-in, first-out based on priority.

Speak with end-users to gather requirements, budgets, security considerations, etc

Perform root cause analysis for basic end user problems

Resolve basic level support requests - provision new AWS Account, create new VM in Azure)

Assist with basic security related tasking - identify if users are using local IAM accounts versus SSO logins)

Learn about basic Azure or AWS environment buildouts - EC2, VPC, Gateways)

Work on basic Infrastructure-as-Code (IaC) or other scriptable automation - Terraform, Bicep, Cloud Formation)

Create technical documentation

Escalate technical support issues internally

Develop help sheets and FAQ lists for end users

Provide a consistent level of professional and considerate support to clients in an effort to develop and maintain relationships of trust and open communication

Who you are:

This position is intended for college/technical school Seniors enrolled in an accredited two or four-year college or university. (Juniors are also welcome to apply) pursuing an Information Technology degree or a related field of study.

Must be familiar with basic technology concepts - networking, computer structure, Internet connectivity), as well as possess a basic knowledge of Cloud-services and how they interact with each other. An Azure or AWS Certification is a plus. Possession of any programming language skills that allow for further growth in Infrastructure-as-Code (IaC) area automation is a plus.

While performing the duties of this job, the intern is regularly required to communicate with and present information to others and access information using a computer for several hours at a time. If on-site, interns must have mobility throughout the office.

Excellent written and verbal communication skills are essential, as well as effective organizational, multi-tasking, and prioritization skills. Candidates must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must be able to effectively present information and respond to questions from clients, vendors and employees. 

#LI-DNI

Thank you for your interest in Commvault. Total compensation for this role is market competitive, and within the below base salary range:

We're proud to offer competitive benefits that care for you and your family through our K plan, health benefits (including medical, dental, and vision available for families and domestic partners), and pet insurance for your furry family members. You can also find the details of our benefits by visiting Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email

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