Concessions Supervisor

Levy SectorLocation: Saratoga Racetrack - 267 Union Ave. Saratoga Springs, NY 12866Position Title: Concessions Supervisor - Saratoga Racetrack(Seasonal, approx. 7/3/26-9/7/26)Pay: $25/hr We Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1502109.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkgDiversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ About The Team + LocationSaratoga Racecourse opened in 1864, and is often considered to be the oldest major sporting venue of any kind in the U.S. Serving up our signature Saratoga Sunrise’s and Belmont Jewel’s, Levy has been the proud Food and Beverage partner since 2020. Every day – as our CEO Andy Lansing states - we strive to elevate the hospitality experience, honor tradition, and set the bar within and outside the racing world. Join our team and be apart of our story for the exciting 2026 SeasonQualifications Ability to speak, read, and write in English. Ability to work independently with minimal supervision.Ability to remain focused in a loud and busy environment.Ability to stand and walk for prolonged periods during events or as required by operational demands.Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.Exposure to heat, steam, and cold temperatures within the kitchen environment.Ability to lift, push, pull, and carry up to 50 lbs.Ability to bend, stoop, and kneel as needed.Job Summary Summary: Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience. Essential Duties and Responsibilities:Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours.Greets, directs, and responds to guest’s questions and needs.Understands menu offerings, presentation and pricing.Ensures proper product control and handling of inventory and equipment.Follows cash handling policies and food safety/sanitation guidelines.Performs other duties as assigned.Requirements + Qualifications •Minimum one year leadership experience preferred.•Ability to work in all types of weather including rain, heat, cold, etc.•Ability to stand for extended periods of time and lift up to 25 pounds. This is a hands-on, floor supervisor position.Our ideal candidate•Is approachable and dependable•Has a willingness to learn and asks questions•Is comfortable operating in a loud, high-volume atmosphere•Has relevant supervisor experience overseeing team members within the food and beverage industry•Is able to work alone and on a team•Has strong organization and leadership skills•Is someone with heart and hustle – and recognizes there is no small parts or roles. What we do isn’t easy; each team member is important and we succeed as a team•Treats all guests and team members kindly and fairly, and carries themselves with top-notch communication skillsDay In The Life •Day-to-day leadership and oversight of cashiers, bartenders, and barbacks. Leading daily pre-shift and employee coaching/development•Confirm yours and your teams’ compliance with Levy standards, policies, and procedures•Check in and check out staff – record if/when breaks are taken and report attendance issues to manager (Late, No Call No Show, Requests to Leave Early) •Maintaining inventory, ensuring the location is properly stocked with necessary items, and reporting any needs to manager to gather missing items •Develop positive rapport with guests, verify they are receiving high-level service, and gauge overall satisfaction. Manage complaints as they arise and providing conflict resolution, partnering with manager as needed•Review menu and other production needs to oversee and manage daily functions•Recording spoilage and breakage of glasses/plates/ alcohol bottles•Maintain in-depth knowledge of complete menu and products on hand during event, and report any issues to manager•Assist the Concessions Department with administrative work including monthly inventory – will involve daily inventory management (proper storage of all food and beverage stock, timely submission of accurate requisitions, tracking waste, and conducting inventory counts)•Maintain cleanliness of service areas and storage in compliance with all sanitation and safety requirements•Work with front and back of house staff to ensure proper presentation and set food quantities are met•Turning in proper paperwork and complete recap at the end of each eventTips For Success•Possess a basic of understanding of all positions within Concessions, and hold team members accountable to their job duties while ensuring thorough and efficient completion of tasks•Ensure preparedness to answer team member questions about their tasks, position, expectations and basic business information•Maintain a positive attitude toward guests, team members, managers and other supervisors•Advocate for positive work culture and team moraleApply to Levy todayLevy is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates of Levy are offered many fantastic benefits.Instapay (early access to your wages) and high interest savings both through the EVEN appAssociate Shopping ProgramHealth and Wellness ProgramDiscount MarketplaceEmployee Assistance ProgramFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf