Employment Coach

2 days ago


West Chester, United States Islamic Center of Greater CIncinnati Full time
Job DescriptionJob Description

Employment Coach

Full time-Non Exempt

*In-office position with the requirement to travel to employers' sites.

General:

ICGC Social Services is seeking an Employment Coach. This position will provide employment-based case management services to participants actively looking; for work, career support to stay employed, or better alternatives. This position will deliver services along 2 program tracks, designed to remove barriers, secure sustainable income, and achieve financial stability by offering critical short-term assistance, coaching, and resource connection. The 2 tracks are Success@Work (employment support services for Butler/Warren counties) and Project Lift (a public/private partnership between United Way of Greater Cincinnati and ICGC that helps Hamilton County families stay on track to self-sufficiency).


Primary Responsibilities:

  • Conduct assessments to identify participants’ interests, skills, strengths as well as needs & barriers

  • Help participants create life & career goals and make well-informed decisions through research

  • Enroll & manage qualified candidates in appropriate program track

  • Help participants find employment and facilitate job readiness training (as needed)

  • Help with job search, resume, application, interview, and onboarding

  • Maintain post-placement support to ensure employment retention

  • Facilitate financial assistance for short-term needs

  • Assist with financial coaching, and empower clients to budget, save, and build wealth

  • Remove barriers to employment through supportive services such as transportation, housing, child care, etc.

  • Advocate for needed services & entitlements, and provide quality & cost-effective interventions

  • Develop partnerships with local industry experts/groups

  • Facilitate job development efforts at a program level by working collaboratively with local employers


General Responsibilities:

  • Work collaboratively with internal teams and/or external partners to achieve project/client goals

  • Participate in staff meetings and maintain positive team relationships

  • Adhere to professional standards as outlined by ICGC protocols, rules & regulations

  • Document client info in Salesforce and handle sensitive information in a confidential manner

  • Perform a range of associated administrative functions, as needed.


Qualification:

  • Bachelor’s Degree (Social Work, Counseling, or Business Management)

  • Bilingual Preferred (English & Arabic)

  • Experience in social services case management with a focus on employment & career coaching is required

  • Experience in working with Muslim immigrant clients is a plus

  • Financial and/or Life Coaching Certification is a plus


Skills:

Critical thinking, problem-solving, organization, attention to detail, leadership, goal-focused, team player, clear spoken and written communication, active listening & social grace.


IEC is an equal opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, sex or gender, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. IEC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, call Human Resources and let us know the nature of your request and your contact information.


Monday to Friday
8am-4:30pm

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