Senior Operations Manager, Expansions
2 days ago
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We AreWe are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
What You’ll Be Doing
Execute Serve Robotics’ geographic expansion strategy, focusing on optimizing fleet deployment and ensuring seamless market launches for autonomous delivery operations.
Partner closely with cross-functional teams and external stakeholders to identify growth opportunities, establish processes, and drive operational excellence in new and existing markets. Lead efforts to document, analyze, and refine processes for scaling operations efficiently across multiple regions.
This role requires 25%+ travel to oversee market launches, collaborate with local teams, and manage on-site operations
Responsibilities
Collaborate on the development and execution of Serve Robotics' expansion roadmap, ensuring optimal utilization of robotic fleets.
Conduct market research, analyze data, and build models to identify and prioritize new geographic opportunities.
Develop and iterate on a comprehensive launch playbook, leading the end-to-end process for new market entries.
Oversee the setup of local operations, including initial staffing, depot establishment, and site acquisitions through negotiations with landlords and property managers.
Build relationships with platform partners, merchants, and other local stakeholders to ensure successful market launches.
Act as a motivational leader for local operations teams, fostering growth and performance in each region.
Create and refine scalable processes, integrating learnings from each market launch to improve efficiency and effectiveness.
Collaborate with Operations, Product, and Engineering teams to streamline workflows and enhance reliability.
Use internal data and market insights to design and implement localized growth strategies tailored to specific regions.
Provide actionable feedback to cross-functional teams to support continuous improvement in operations and logistics.
Qualifications
6+ years in operations, expansion, or a related field, preferably in high-growth tech, logistics, or robotics startups.
Proven track record of managing complex launches, leading cross-functional projects, and scaling operations across diverse markets.
Ability to move quickly, make informed decisions, and adapt strategies based on changing circumstances.
Thrives in ambiguous environments and excels at creating structure and processes where none exist.
Proficiency in using data to drive strategies and decision-making.
Strong attention to detail with the ability to document processes for scalability and transparency.
Skilled at working collaboratively with external partners to secure key agreements.
What Makes You Stand Out
Previous experience within Jira and task management platforms
Resilient, with a growth mindset that views obstacles as opportunities for improvement.
Bias toward action, with a focus on results and delivering measurable impact.
Strong communicator capable of building relationships across diverse teams and stakeholders.
Passionate about the intersection of robotics, logistics, and sustainability.
Compensation Range: $130K - $150K
-
Senior Operations Manager, Expansion
4 days ago
Los Angeles, United States ZipRecruiter Full timeJob DescriptionAt Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the...
-
Business Growth and Expansion Representative
3 days ago
Los Angeles, California, United States Dell Full timeJob SummaryThe Business Growth and Expansion Representative at Dell is responsible for developing new accounts and expanding existing ones within a designated territory. This role requires building strong customer relationships and ensuring an excellent sales experience.Key Responsibilities:Creating market, business unit, or product line business plans to...
-
Los Angeles, California, United States Gently US Inc Full timeGently US Inc, an innovation-driven same-day delivery provider, seeks a highly motivated and experienced Head of Logistics to join our leadership team. We're looking for a seasoned professional who can support the successful operational management of our rapid expansion while ensuring excellence in execution.About GentlyWe enable e-commerce and retail brands...
-
Clinical Operations Manager
3 days ago
Los Angeles, California, United States Sunrise Senior Living Full timeAbout the PositionWe are seeking a highly motivated and experienced Senior Nursing Director to join our team at Sunrise Senior Living. In this role, you will be responsible for providing leadership and guidance to our resident care team.About UsSunrise Senior Living is a leader in the senior care industry, dedicated to providing high-quality care and...
-
Business Expansion Manager
6 days ago
Los Angeles, California, United States Culligan International Full timeAbout the Company:Zip Water North America is a leading provider of innovative commercial building and technology solutions. We are committed to delivering exceptional products and services that help our clients design, construct, and manage facilities efficiently.We are seeking a highly skilled Commercial Business Development Manager to drive market growth,...
-
Los Angeles, California, United States The Hiring Advisors Full timeJob SummaryThe Vice President of Finance role at The Hiring Advisors presents an exceptional opportunity for a seasoned finance professional to lead strategic growth initiatives and drive financial excellence. As a trusted advisor, you will partner closely with the global leadership team to shape business decisions and drive profitability.About the RoleYou...
-
Senior Business Manager Position
7 days ago
Los Angeles, California, United States Hollywood Hills Senior Living Full timeOverviewHollywood Hills Senior Living is seeking a highly skilled Senior Business Manager Position to join our team. As a key member of our operations team, you will play a critical role in driving business growth and improving operational efficiency.Main ResponsibilitiesThe successful candidate will be responsible for developing and implementing strategies...
-
Senior Operations Manager
6 days ago
Los Angeles, California, United States Wolcott Architecture Full timeJob OverviewThe Wolcott Architecture team seeks a highly skilled and experienced Senior Operations Manager to oversee the day-to-day operations of our office. This is an excellent opportunity for a motivated professional to join a dynamic team and contribute to the success of our organization.Key ResponsibilitiesStrategic Planning: Develop and implement...
-
Senior Operations Manager
6 days ago
Los Angeles, California, United States Ohara Davies-Gaetano Interiors Full timeJob OverviewLuxury Interior Residential Design is seeking a seasoned financial leader to join our Operations team. As a key member of the organization, you will be responsible for overseeing various aspects of our business, including financial planning, accounting, and operations management.Key ResponsibilitiesDevelop and implement financial plans that align...
-
Growth Strategy Senior Manager
6 hours ago
Los Angeles, California, United States kdcone Full timeGrowth Strategy Senior ManagerWe are looking for an experienced Growth Strategy Senior Manager to join our sales team on the West Coast. In this role, you will be responsible for developing and executing growth strategies to drive business expansion.Key ResponsibilitiesDevelop and execute growth strategies to drive business expansion.Maintain relationships...
-
Senior Account Manager
2 days ago
Los Angeles, United States Feedonomics Full timeJob DescriptionJob DescriptionAbout Feedonomics - A Remote-First CompanyHave you ever wondered how companies list their products on Amazon? Or how Google knows which products are in stock in a store near you? How about how your order gets to your door when you buy from a third-party merchant on Amazon? That’s where Feedonomics comes in!As a leading product...
-
Senior Financial Operations Manager
6 days ago
Los Angeles, California, United States Ohara Davies-Gaetano Interiors Full timeJob OverviewLuxury Interior Residential Design, a leader in the industry, seeks an exceptional Senior Financial Operations Manager to join their team.Key Responsibilities:Financial Planning and AnalysisCash Management and TreasuryOperations ManagementSafety, Security, Computer Services, Supplies, Facilities Maintenance, Human ResourcesAbout Ohara...
-
Restaurant Operations Manager
6 hours ago
Los Angeles, California, United States DHD Consulting Full timeJob OverviewDHD Consulting is seeking a highly skilled Restaurant Operations Manager to lead our Western region expansion. The ideal candidate will possess excellent leadership skills and experience in restaurant operations.
-
Australian Market Expansion Manager
7 days ago
Los Angeles, California, United States vivenu GmbH Full timeAbout Usvivenu GmbH was founded in Germany with a global mission to redefine ticketing for event organizers worldwide. We empower organizers to fully customize their ticketing solutions, leveraging our platform's capabilities to meet their unique needs and strategic goals. With rapid growth and profitability, we're expanding globally, trusted by top...
-
Senior Intake Operations Manager
1 day ago
Los Angeles, California, United States The United Firm | La Liga Defensora, APC Full timeJob SummaryAt The United Firm | La Liga Defensora, APC, we are seeking an experienced Senior Intake Operations Manager to oversee the Intake team and ensure operational excellence. The ideal candidate will have a strong background in business development, customer service, and sales management.Key Responsibilities- Directly oversee the Intake team and...
-
Senior Property Operations Manager
6 days ago
Los Angeles, California, United States ZipRecruiter Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Maintenance Manager to join our team at ZipRecruiter. As a key member of our operations team, you will be responsible for maintaining the overall appearance and maintenance needs of our community.Key Responsibilities:Maintenance OperationsDirect and supervise the daily activities of the...
-
Business Office Manager
1 day ago
Los Angeles, United States Ciela Senior Living Full timeJob DescriptionJob DescriptionAbout Ciela Senior Living:Ciela offers seniors a state-of-the-art community which features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine, engaging activities and a robust wellness program designed by Los Angeles’ top health...
-
EVS Senior Operations Manager
4 days ago
Los Angeles, United States Aramark Full timeJob DescriptionAramark Healthcare+ is seeking an Environmental Services Senior Operations Manager to join their Team at Hollywood Presbyterian Medical Center in Los Angeles CA. The Environmental Services Senior Operations Manager will be responsible for developing and executing facility solutions to ensure all health and safety standards are met. Responsible...
-
Territorial Expansion Specialist
5 hours ago
Los Angeles, California, United States Leidos Full timeAbout Leidos EIAWe provide comprehensive engineering, information technology, and management consulting services to utility companies across the nation.Our team specializes in cutting-edge energy technologies and has earned a top position among electric transmission and distribution design firms, program management firms, and power firms globally.District...
-
Senior Design Operations Manager
1 day ago
Los Angeles, California, United States NBCUniversal Full time**About the Role**We're looking for a Senior Design Operations Manager to lead our design team in crafting value narratives and delivering on them for our customers. As a collaborative and solutions-minded leader, you'll work with cross-functional partners to prioritize needs, provide direction, requirements, and advice on best practices related to shared...