Sr. Manager of Merchandising Operations

16 hours ago

Atlanta, United States S.P. Richards Company Full time
Job DescriptionJob Description

Summary: The Senior Manager of Wholesale Merchandise Operations will be the primary contact and coordinator on all major administrative and operational projects within Merchandising. The position will be charged with coordinating this activity both internally and externally for the Merchandising Department. This role involves collaborating with cross-functional teams to enhance operational efficiency and maintain strong relationships with internal partners.

Essential Duties and Responsibilities include the following. Other duties may be assigned.


Location: Atlanta, GA (Near Battery Center)

Hours: 40hr/week


  • Operations Management: Oversee day-to-day Merchandising operations, ensuring efficient item data management and quality control in Enable system. Identify and implement process improvements to enhance efficiency. Swift resolution of data integrity issues and system errors.
    • List/Cost vendor update and review. Deviated contract support
    • Coordinate, lead and project manage Return Authorization process quarterly/annually with Merchandising Managers, Vendors, Supply Chain and DC operations
    • Debit resolution and management including standardizing OS&D Policy
    • Manage SKU level detail on non-merchandise sales programs associated with 3PL growth programs
  • Establish and organize monthly New Item Review panel and process. Track the new item performance metrics using GMROI tools, monthly new item sell-through reports to manage SKU lifecycle from launch to retirement and sell-through.
  • Team Leadership: Lead and mentor a team of merchandise assistants and coordinate efforts and project completion for data entry, QC, catalog review processes and ad revenue opportunities. Foster a culture of collaboration, innovation, and continuous improvement.
  • Relationship Management: Build and maintain strong relationships with internal partners in IT, Pricing, and Finance. Serve as the primary point of contact for key stakeholders, addressing concerns and driving collaboration.
  • Merchandising Operation Task List
  • Lead special projects as assigned
  • Rebate reporting and forecast coordination

Competencies

Communication

Customer Focus

Decision Making/Judgment

Delivers Results

Leadership

People Development

Analytic, data analysis

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Good communications skills
  • Strong data analysis skills
  • Strong project management skills

Education/Experience
  • Bachelor’s degree in business, Marketing, or equivalent professional experience
  • 7+ years of experience in wholesale merchandise operations or related roles
  • Proven track record of managing successful wholesale partnerships

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and comprehend technical documents including maintenance agreements and software licenses. Ability to communicate effectively, both verbally and in written form.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize and prioritize.

Computer Skills:

Ability to use Microsoft’s Word, Excel, Power BI, PowerPoint, Outlook

Supervisory Responsibilities:

Responsible for the hiring, mentoring, performance monitoring, and management of assigned personnel/positions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.


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