Copy of Business Analyst
5 days ago
Reporting to the Senior Account Manager, the Business Analyst will be located onsite at our Medina, OH facility. This individual will be involved with order management, supporting customer requests, and generating customer specific reports for a designated set of accounts as required to support the Sales and Customer Service Teams.
Key Responsibilities
· Support Senior Account Manager
· Work within ERP system to review production schedule in relation to timely order fulfillment
· Support outside sales team with special projects
· Customer contact regarding orders and reports to customers
· Document & Track customer projects / new item portfolios
· Review & analyze customer forecasts compared to sales history
· Support Quoting process
· Support customer meetings by preparing requested data and/or creating presentations
Knowledge – Skills – Abilities
· Knowledge of manufacturing environment
· Ability to prioritize effectively and meet deadlines while performing with a high degree of accuracy
· Interpersonal skills to collaborate at various levels, with individuals in other business functions
· Must possess strong organization, prioritization, and decision making skills
· Strong proficiency in Microsoft Office and ERP/WMS systems
· Excellent verbal and written communication and presentation
Requirements:· Bachelor's Degree desirable
· Knowledge and understanding of manufacturing and customer service principles with the ability to communicate inside and outside the organization
Physical Requirements
· Ability to work in a chemical manufacturing plant
· Occasionally may be required to reach, squat, bend, and lift up to 25 lbs
· Occasional overtime will be necessary
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