IT Manager

ILLUME, a leading designer, manufacturer, and marketer of high-quality branded and private-label home fragrance and personal care products, is seeking an IT Manager to join our dynamic team.

As IT Manager, you'll play a pivotal role in shaping and supporting the company's digital landscape by overseeing business applications, user computing, and IT infrastructure. You will lead a small team of IT professionals, driving strategic initiatives to align technology solutions with business objectives and support our growth.

If you have a passion for technology leadership, project management expertise, and a commitment to operational excellence, we invite you to bring your talents to ILLUME

Key Responsibilities:

• Application Management:
  • Lead enterprise applications and solutions, including ERP, WMS, eCommerce, and collaboration tools.
  • Develop and execute a business systems roadmap while fostering strong supplier relationships.
  • Manage large-scale initiatives, acting as both Project Manager and Business Analyst.
  • Oversee system integration, enhancements, and user acceptance testing.
• Infrastructure Management:
  • Maintain IT infrastructure, ensuring 24/7 system uptime and optimizing performance.
  • Implement security measures and disaster recovery plans to mitigate risk.
  • Oversee cloud services, networks, and hardware management.
• Leadership and Team Development:
  • Lead, motivate, and develop the IT team, aligning departmental goals with company strategy.
  • Foster a culture of collaboration, innovation, and accountability.
  • Create and manage IT metrics, performance reviews, and professional development plans.
• User Support & Training:
  • Provide technical support and develop IT policies, promoting efficient technology use.
  • Organize training workshops and offer tools that enhance analytics and reporting capabilities.
• Vendor, Project, and Cost Management:
  • Manage IT projects, from planning to execution, ensuring alignment with business needs.
  • Develop IT budgets, negotiate vendor contracts, and establish SLAs for critical applications.
  • Drive continuous improvement in processes and technology use.

The Ideal Candidate Will Have:

• A bachelor's degree in Computer Science, MIS, or a related field (MBA/Master's degree preferred).
• 10+ years of IT experience, including 5+ years in management.
• Experience in Manufacturing, Distribution, or CPG industries.
• Strong vendor management and negotiation skills.
• Expertise in IT infrastructure, network systems, cybersecurity, and business systems.
• Proficiency with Microsoft Office 365, ERP systems, SQL, and cloud technologies.
• Proven leadership and team development skills.
• A track record of successful ERP implementations and eCommerce support.

Preferred Experience Includes:

• Working with Macola/Synergy ERP and WiSys WMS.
• Developing and supporting B2B and Direct-to-Consumer eCommerce platforms.

At ILLUME, we celebrate creativity, innovation, and collaboration. Join us as we continue to craft products that inspire and delight

Ready to lead our digital transformation? Apply today and make your mark at ILLUME

What we Offer:

• This position is eligible for ILLUMEs annual incentive plan
• Flexible working hours with hybrid remote work options
• Health, Dental, Vision, Life, STD, LTD insurance
• Health Spending Account (for eligible plans) with Employer contribution
• Flexible Spending and Dependent Care Spending Accounts
• 401K with company match
• Paid Time off and holidays
• Employee discount

Work Environment:

The work environment and/or physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ILLUME is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are not accepting candidate profiles from agencies and this role is not open for relocation assistance. Candidates must be legally authorized to work for any employer in the U.S. without sponsorship.

About Us:

ILLUME is a leading designer, manufacturer, and marketer of high-quality branded and private-label home fragrance and personal care products. Located in Maple Grove, Minnesota, we are housed in a state-of-the-art corporate office, distribution, and manufacturing facility. Our products are marketed worldwide and are available in 4,500 specialty and department stores. Known for quality, style, and trend, our proven track record for unmatched design, execution, and delivery has grown ILLUME into a top global turn-key supplier of home fragrance and body care products for owned brands GOOD CHEMISTRY®, ILLUME® and SIGNATURE SOY®. We also supply retailers at the forefront of their categories, including Anthropologie, West Elm, Madewell, J. Crew, and Target. If you share our passion for excellence and innovation, we invite you to join our team