Restoration Supervisor

3 days ago

Rockville, United States SERVPRO of North BethesdaAspen HillRossmoor Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

SERVPRO of North Bethesda/Aspen Hill/Rossmoor is hiring a Restoration Supervisor

Benefits
SERVPRO of North Bethesda/Aspen Hill/Rossmoor offers:
  • Competitive compensation - $25 per hour, promotion based on performance after 1 year of employment, and bonuses for referring new work
  • Superior benefits - sick leave immediately and after 6 months of employment eligibility for 401K with company matching, vacation leave and paid holidays
  • Career progression - to grow into a restoration project manager or operations manager, and quarterly performance reviews
  • Professional development - on-the-job training and paid training/certifications after 90 days of employment
  • Health, Life, Vision and Dental available after 30 days of employment

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Career Path: After 30 days of employment WRT, AFTER 90 Days FRST, 90 days after FRST Completion HST Certification

Key Responsibilities
  • Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
  • Thoroughly document restoration projects support the services provided
  • Manage labor, equipment, and supply usage on assigned projects
  • Communicate progress, problems, and important updates with internal team members.
  • Verify all safety protocols are established and followed for workplace safety
  • Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
  • Coach and train restoration technicians
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

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