Business Analyst

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed "A Players" who already align with the company's core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.

The salary range for this position is $95,000k - $110,000k (depending on experience)

Position Overview:
We are seeking a highly skilled Business Intelligence Analyst with extensive Air Force maintenance operations and experience supporting the Reliability & Maintainability Information System (REMIS). This role will lead process improvement, requirements gathering, and data analysis activities while collaborating with stakeholders to optimize decision-making and operational efficiency. Strong communication and analytical skills and expertise in electronic data processing, information systems, systems analysis, and computer programming are essential. This role offers an opportunity to significantly impact Air Force maintenance operations, driving efficiency and data-driven decision-making through advanced business intelligence solutions.

Key Responsibilities:

• Lead requirements-gathering sessions with stakeholders to define business needs related to Air Force maintenance operations and REMIS.
• Conduct data analysis to identify trends, inefficiencies, and areas for process improvement within maintenance operations.
• Develop dashboards, reports, and business intelligence solutions that provide actionable insights for leadership.
• Collaborate with IT teams and Air Force personnel to enhance REMIS data integration, reporting, and system functionality.
• Ensure data integrity, validation, and compliance with Air Force maintenance policies and procedures.
• Facilitate communication between technical teams and end-users, translating business requirements into technical solutions.
• Support the design, implementation, and maintenance of REMIS-based business intelligence solutions.
• Provide training and support to end-users on data-driven decision-making and BI tools.

Requirements:

• Minimum of five (5) years of experience in business intelligence, data analysis, or Air Force maintenance operations.
• Deep understanding of Air Force maintenance procedures, logistics, and REMIS functionality.
• Proficiency in SQL, data visualization tools (e.g., Power BI, Tableau), and business intelligence platforms.
• Strong knowledge of electronic data processing, systems analysis, and computer programming.
• Exceptional communication skills, with the ability to engage stakeholders at all levels.
• Familiarity with Confluence, Jira, Zephyr, Bitbucket, and Microsoft Teams
• Experience leading process improvement initiatives within Air Force maintenance or defense-related environments.

 Education:

• Bachelor's degree in Business Intelligence, Information Systems, Data Analytics, or a related field (preferred).

Clearance Requirements:

• Must be a US Citizen
• Must have an active Secret clearance

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. 

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.