National Account Manager
5 days ago
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here
Job DescriptionThe National Account Manager is tasked with consistently representing the “Voice of the Field” and our Accounts during cross-functional activities at the Store Support. They must effectively establish strong credibility with the Monro Leadership Team. Maintaining a positive and constructive attitude is critical as this role sits at the crossroads between the Store Support Center, Field and our Customers as change occurs on a regular basis.
Compensation: The salary range for this role is $75,000 - $100,000. Pay will be determined based on experience level.
Essential Functions:
The National Account Manager is responsible for the day-to-day operations, oversees account management, new app processing, new account development, total Strategic account sales and margin. developing and growing our National Accounts (Fleet Management Companies, Warranty, Rental Car, Roadside, Government, Dealerships, and Installer programs) and growing our regional and local fleet business.
Essential Duties:
Operations
- Maintains tracking of all Contract and Pricing agreements.
- Develops Quarterly review reports for all “major” accounts, similar to a P&L with KPI’s.
- Establishes productive, professional relationships with key personnel customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management. resources in order to meet account performance objectives and customers’ expectations.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Achieves budgeted sales, margin and profit.
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Build long-term relationships with employees, clients, government officials and stakeholders.
- Surface insights to drive executive decision making across the business.
- Respond to inquiries from the stores regarding your customers.
- Manage Auto Integrate updates and resolve open repair orders in Auto Integrate.
- Use business intelligence platform (PowerBI) to run queries and reports for business reviews and operational reporting.
- Support stores with damage claims for your customers.
- Manage accounts receivable with Finance.
- Support stores to help drive new fleet business through coaching on the process, where to find forms, and help with questions from the Credit team about new applications.
- Perform other duties as assigned.
Minimum Qualifications:
- Associate or Bachelor’s degree in business preferred.
- Minimum of five years of strategic sales experience in a B2B sales environment.
- Experience with Auto Integrate.
- Must be able to multi-task/problem solve and possess strong project management skills; strong analytical and time management skills.
- Self-directed team player with the ability to manage multiple active improvements.
- Must be a result oriented, change agent, with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
- Proven influence and collaboration skills and ability to effectively interact with management to identify, develop, and implement process improvements.
- Able to be flexible and adapt to different work groups, work styles, and work environments.
- Ability to develop creative solutions to problem solving.
- Strong verbal and written communication and presentation skills, including presenting to large groups.
- Must be skilled in the use of Microsoft suites of office products.
- Enthusiastic, energetic, and highly driven.
- Works well in the collaborative work environment.
- Travel up to 25%.
Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s Supervisor at any time based upon Company need.
Monro Inc. is a proud Equal Opportunity employer, m/f/d/v.
Additional Information
Benefits
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
Your next Destination
Growth Opportunity:
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
National Business Development Representative
11 hours ago
Fairport, New York, United States Monro Inc. Full timeSalary and BenefitsThe National Account Manager role comes with a competitive salary range of $75,000 - $100,000, based on experience level. In addition to a comprehensive compensation package, our benefits include health insurance, dental insurance, a 401K retirement plan with company match, paid vacation, and paid holidays.We're dedicated to supporting our...
-
Branch Manager
1 week ago
Fairport, New York, United States The Lyons National Bank Full time**Job Overview:**The Lyons National Bank is a growth-oriented community bank that is committed to building strong customer relationships by providing quality products and exceptional service.We are seeking a highly motivated and enthusiastic individual for the position of Head Teller at our Perinton Branch.As a key member of our team, you will be responsible...
-
Accounting and Reporting Expert
1 week ago
Fairport, New York, United States Fortive Corporation Full timeAbout the RoleWe are seeking an experienced accounting professional to join our Finance team as a Financial Planning Manager.The successful candidate will be responsible for coordinating global financial submissions, supporting SOX efforts, generating management reports, and driving continuous improvement of the forecasting process.
-
Strategic Account Coordinator
5 days ago
Fairport, United States Monro, Inc. Full timeCompany Description Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where...
-
Strategic Account Coordinator
4 days ago
Fairport, United States Monro Muffler Brake Full timeMonro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder,...
-
Account Manager Professional
2 hours ago
Fairport, New York, United States Monro Inc. Full timeCompany OverviewAt Monro Inc., we pride ourselves on being one of the leading automotive service and tire dealers in the United States. Our family of brands spans 32 states, with a presence in nearly every neighborhood. We're committed to bringing our guests the highest quality tire and auto service in the industry.With over 1,300 auto repair shops and tire...
-
Fleet and Government Operations Manager
4 days ago
Fairport, New York, United States Monro Muffler Brake Full timeJob DescriptionThe Strategic Account Coordinator plays a critical role in supporting the Fleet team, Fleet and Government customers, stores, and internal customers. This position provides timely responses to questions and concerns, actionable reporting to drive process improvements and sales, and analysis of bids and contracts to drive new government...
-
Banquet Manager
5 days ago
Fairport, United States Woodcliff Hotel & Spa Full timeDescription Are you a dynamic leader who thrives on delivering exceptional experiences that amaze guests? Do you derive pleasure from guiding and supervising a team of dedicated servers to bring a party planner's dream to reality? If this sounds like you, the role of Banquet Manager could be the ideal match. In this position, you will: Bring the Vision to...
-
Regional Marketing Manager
1 week ago
Fairport, New York, United States Bosch Group Full timeJob OverviewBosch Building Technologies is seeking a highly skilled Regional Marketing Manager to lead the product launch strategy for our video analytics and camera portfolio in North America.Key ResponsibilitiesBecome a subject matter expert for your portion of the portfolio, including competitive positioning, market trends, end-user and customer needs,...
-
Manufacturing Project Manager
5 days ago
Fairport, United States New York Technology Partners Full timeManufacturing Project ManagerWe are seeking a highly organized and driven Project Manager to oversee and drive the successful execution of projects, ensuring alignment with company objectives and delivering outstanding customer satisfaction. In this role, you will plan, allocate resources, prepare budgets, monitor progress, and communicate effectively with...
-
Manufacturing Project Manager
5 days ago
Fairport, United States New York Technology Partners Full timeManufacturing Project ManagerWe are seeking a highly organized and driven Project Manager to oversee and drive the successful execution of projects, ensuring alignment with company objectives and delivering outstanding customer satisfaction. In this role, you will plan, allocate resources, prepare budgets, monitor progress, and communicate effectively with...
-
Assistant General Manager
4 days ago
Fairport, United States Taco Bell Full timePay starting $18.00 /hour Work today paid today? Yes!! Apply and learn how! The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key...
-
Cash Handling Supervisor
1 week ago
Fairport, New York, United States The Lyons National Bank Full timeKey Responsibilities:Accepting deposits for several account typesCashing checks within approved authority and operating policySelling various cashier checks, money orders, and certified checksCoordinating work within the department and providing guidance and on-the-job training to Senior Tellers and Tellers
-
Product Manager, Intrusion Systems
5 days ago
Fairport, United States Bosch Group Full timeJob DescriptionJob DescriptionCompany DescriptionBosch Security Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access...
-
Account Growth Specialist
1 week ago
Fairport, New York, United States CONTINENTAL SERVICE GROUP LLC Full timeRequirements and QualificationsThree (3) years of proven success in consultative selling or a similar role.Experience selling into 1st party BPO Financial Services or 3rd party Collection industry.Five years of 1st party BPO Financial Services Credit Union or Regional Banking markets sales experience preferred.Possess the ability to travel in excess of...
-
Test Engineering Manager
4 days ago
Fairport, United States Bosch USA Full timeCompany Description Bosch Security Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access control and management systems....
-
Regional Marketing Manager
5 days ago
Fairport, United States Bosch Group Full timeJob DescriptionJob DescriptionCompany DescriptionSimply stated, at Bosch Building Technologies (Security Systems), we envision “intelligent building technologies that create a fascinating experience in public and commercial spaces”. Our mission is to create “building solutions for a better life”. Along this journey, we want our customers to perceive...
-
Fairport, United States Bosch Group Full timeJob DescriptionJob DescriptionCompany DescriptionBosch Building Technologies (BT) provides competitive and innovative products and services of superior quality that create excellent value to our end-users and customers by anticipating their needs and expectations. Protecting lives, buildings and assets is our aim. The product portfolio includes video...
-
Sr Commercial Debt Counselor 2390_082324
5 days ago
Fairport, United States CONTINENTAL SERVICE GROUP LLC Full timeJob DescriptionJob DescriptionPosition Summary: The Sr. Commercial Debt Counselor role manages and collects delinquent business accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced,...
-
Sr Commercial Debt Counselor 2390_082324
31 minutes ago
Fairport, United States CONTINENTAL SERVICE GROUP LLC Full timeJob DescriptionJob DescriptionPosition Summary: The Sr. Commercial Debt Counselor role manages and collects delinquent business accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced,...