Senior Systems Administrator
3 days ago
The Senior Systems Administrator at Acumera plays a critical role in managing and enhancing the organization's IT systems and infrastructure. As a team leader, this full-time, in-of?ce position requires deep technical expertise, strong leadership abilities and a proactive approach to problem-solving. The Senior Systems Administrator will oversee day-to-day IT operations, provide mentorship to junior team members and ensure the reliability and security of Acumera’s IT environment. The ideal candidate is experienced in systems administration, networking (including Fortinet technologies) and fostering a collaborative solutions-oriented team culture.
Essential Functions:
This role emphasizes strategic IT operations, system optimization and team leadership to maintain a high-performing IT environment. It requires hands-on technical skills, attention to detail and the ability to guide and support team members in achieving operational excellence.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities
The Senior Systems Administrator at Acumera leads IT operations and infrastructure management to ensure a reliable and secure technological environment. As a team leader, this individual provides mentorship, technical expertise and proactive support to both junior team members and employees with a focus on optimizing systems, maintaining network performance and adhering to industry security standards.
Team Leadership:
- Lead and mentor a team of systems administrators, ensuring ef?cient task management and skill development.
- Provide technical guidance to junior team members, fostering collaboration and knowledge sharing.
Infrastructure Management:
- Oversee and maintain core IT systems, including JumpCloud, Dialpad, Con?uence, Jira, Google Workspace and security systems.
- Ensure system reliability through monitoring, patching and proactive maintenance.
Networking:
- Manage and optimize network infrastructure, including Fortinet ?rewalls, switches and routers.
- Troubleshoot and resolve network-related issues to ensure seamless connectivity.
System Administration:
- Perform user account management, software deployments and system upgrades.
- Maintain detailed documentation of con?gurations, standard operating procedures and incident reports.
Security & Compliance:
- Implement and enforce IT security protocols, ensuring compliance with industry standards and best practices.
- Collaborate with the IT Manager to assess risks and enhance cybersecurity measures.
Employee Support:
- Provide in-of?ce IT assistance for onboarding, workstation setup and troubleshooting technical issues.
- Manage and maintain common-use equipment, including conference room technology.
Success Metrics for the Senior Systems Administrator Role:
- Successfully leads the IT team in meeting project deadlines and operational goals.
- Demonstrates expertise in maintaining system reliability and security.
- Ef?ciently resolves technical challenges with minimal disruption to internal operations.
- Contributes to the team's professional growth through mentorship and training.
- Proactively enhances network and system performance, leveraging Fortinet and other tools.
Job Quali?cations for Senior Systems Administrator:
- Advanced experience with Linux, Windows and macOS systems.
- Strong expertise in networking, including Fortinet ?rewalls, VPNs and routing protocols.
- Proven ability to lead and mentor a team in a collaborative environment.
- Exceptional troubleshooting skills for complex IT issues.
- Knowledge of compliance frameworks such as PCI and adherence to security standards.
- Pro?ciency in system administration platforms like JumpCloud, Jira/Con?uence and MAC systems.
- Flexibility to accommodate occasional after-hours support and maintenance.
Preferred Education and Experience:
- Bachelor’s degree in Information Technology, Computer Science, or related ?eld, or equivalent practical experience.
- Industry certi?cations such as CompTIA Security+, Fortinet NSE, or Microsoft Certi?ed Systems Administrator (MCSA).
- Scripting skills in Python or BASH for automating administrative tasks.
- Experience with Windows Server environments, including Active Directory and Group Policy.
- Familiarity with cloud infrastructure (AWS, Azure, or Google Cloud) and IT automation tools.
Physical Demands:
- Primarily a sedentary position but may require occasional physical activity, such as setting up workstations or moving IT equipment.
Position Type & Expected Hours of Work:
- This is a full-time, hybrid position requiring a mix of on-site and remote work. Standard hours are Monday through Friday, 9:00 AM–5:00 PM, with occasional ?exibility to accommodate critical business needs or system maintenance outside of regular hours. Regular on-site presence will be required for tasks that demand hands-on support, such as hardware setup, infrastructure updates and team collaboration.
- Participation in an on-call rotation is required to address critical issues outside standard business hours.
Travel:
- Minimal travel required, but occasional trips to other Acumera of?ces or customer sites, as well as attendance at industry conferences or training sessions, may be necessary.
Additional Eligibility Quali?cations:
- Familiarity with compliance frameworks like PCI-DSS or CIS Controls is a plus.
Other Duties: This job description is not exhaustive and may be subject to changes or additional responsibilities as needed to meet organizational goals.
Perks of Acumera:
- Health benefits start on day one.
- 401(k), FSA, HSA
- Casual attire
- Fully stocked kitchen
- Vibrant and Inclusive Workplace Atmosphere
- Paid company holidays
- Discretionary time off policy
- Central Austin location with free parking
- Flexible work environment and an opportunity to grow as we grow.
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