Learning and Development Specialist

Job DescriptionJob DescriptionLearning and Development Specialist

Human Resources

ANNOUNCEMENT NUMBER: 1224-72E

As a Learning and Development Specialist, you'll play a key role in shaping our team's growth by designing and delivering impactful training programs that ensure our team members have the skills needed to excel in their roles and provide exceptional and culturally responsive service. This role is a driving force in creating a culture of continuing professional development.

GENERAL DESCRIPTION

Under general supervision, this position will be responsible for developing and delivering learning and development opportunities that support the mission, goals, and strategies of Kitsap Regional Library (the Library). Working collaboratively with the HR team and other Library staff, this position supports skill development necessary for staff to perform their roles effectively, including the capacity to contribute to an inclusive and respectful work environment. This role also supports the Library's efforts around staff compliance with required training. Work is performed with significant opportunities for exercising independent judgment and initiative and will report to the Director of Human Resources.

QUALIFICATIONS AND EXPERIENCE

Candidates must have an Associates of Arts Degree in Human Resources, Public Administration, Organizational Development, or other related field plus three years' relevant experience OR the equivalent combination of five years' education and experience which would provide the required knowledge and skills that allows for successful performance of the job.

Demonstrated in their application materials, candidates must have experience in:

• Facilitating, leading, or coordinating the work of groups involving multiple and divergent needs or involving cross-functional or matrix groups, toward a common goal.

• Providing advice or consultation to employees, supervisors and senior leaders on employee training and development; employee orientation and onboarding; diversity, equity, inclusion and belonging; career planning; employee relations and workforce planning.

• Facilitating workshops, trainings, meetings, and group sessions.
• Developing training and tools, and identifying, researching and assessing training content based on the business need and customer feedback.

The ideal candidate has experience in:

• Working directly with staff from diverse racial, ethnic, and socioeconomic backgrounds.

• Facilitating sensitive conversations, trainings, and employee relations.

• Using web-based content and collaboration tools such as SharePoint.

• Managing complex projects

• Using and administering learning management systems

We encourage you to apply even if you do not have all of the preferred experience listed above.

A resume and cover letter are required for all positions and may be uploaded or copy/pasted and submitted with your application.

BENEFITS & SALARY

Employees regularly scheduled 20 or more hours per week are eligible to participate in our medical, dental, vision, basic life, AD&D, long term disability insurance plans, health reimbursement arrangement (HRA), as well as our employee assistance program. Additionally, all employees regularly scheduled 20 or more hours per week receive 13 paid holidays throughout the calendar year. Employees in this position earn 15 days per year of vacation leave over the course of their first year, 13 days of sick leave, and 1 personal day each year.

Kitsap Regional Library participates in the Washington State Public Employees Retirement System (PERS). Employees are automatically eligible for the plan if they work a minimum of 16.25 hours per week (or 70 hour per month) during five months per year for two consecutive years.

Offers to new employees are expected to be between $31.27 and $35.19 per hour based on required and relevant experience and in alignment with internal equity. The full compensation range for this position is $31.27-43.29 per hour.

ESSENTIAL FUNCTIONS

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.

DUTIES:

• Design, develop, and deliver high-quality, customer-focused training, presentations, and training materials in a variety of formats and delivery methods. Training topics may include but are not limited to customer service, supervisory essentials, effective communication, and DEI topics such as implicit bias, microaggressions, and inclusive workplaces.
• Develop and administer the Library's annual training plan.
• Facilitate, invite, and incorporate perspectives from management into the Library's training plan, to enhance and improve learning opportunities for the workforce. Provide consultation on training/learning and organizational development activities to staff and management. 
• Recommend solutions on topics such as the availability of learning opportunities, supporting development goals and performance, contracting for training, the use and configuration of a Learning Management System (LMS), communications and reporting of learning and development goals.
• With input from the Director of DEI and other key staff, develop, facilitate and administer DEI learning activities.
• Explain and apply training policies, procedure, and practices to staff and management.
• Maintain and support the development of training practices, curriculum, required class materials, evaluation processes, and follow-up.
• Oversee or assist in the development of the Library's  Staff Day events. 
• Actively fosters a work environment where team members feel respected and valued.

ADDITIONAL DUTIES & RESPONSIBILITIES:

• May facilitate Equity Team meetings and perform other administrative functions in support of the group.

• Serve as a SharePoint site owner, developing and maintaining SharePoint pages and job aids to support DEI learning and other focus areas. 

• Maintain accurate training, evaluation, statistical records, and competencies necessary for each position; conduct needs assessments to identify skill gaps and learning objectives.

• Prepare statistical training program reports. 

• Participate in special projects, committees, and conferences as assigned.

• Monitor and ensure fiscal responsibility for the training budget.

• Build and maintain relationships with subject matter experts, vendors, and both internal and external partners to ensure training accuracy and relevance.

• Aligns all work with the Library's strategic direction, DEI recommended priorities, and other related efforts such as the work of the Equity Team.

• Perform other related duties as assigned. 

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of instructional design and methods utilized to develop and deliver training programs.
• Knowledge of adult learning principles and best practices of learning.
• Skill in designing and developing high quality training classes, materials, and presentations.
• Knowledge of DEI concepts and inclusive practices and strategies.
• Skill in prioritizing and organizing multiple tasks, projects and demands.
• Ability to develop and maintain effective working relationships with staff and to serve the public courteously and efficiently in a public service environment.
• Ability to recognize and set priorities and to use initiative and independent judgment within prescribed policies and procedures.
• Ability to operate standard office equipment, perform required data entry proficiently and utilize computer software and specialized programs.
• Ability to communicate effectively verbally and in writing and to demonstrate professional level public speaking skills to a variety of audiences (leaders, community partners, peers, etc.).

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Most of the work is carried out within a generally accessible, safe, indoor environment. While performing the duties of this job, the incumbent must be able to communicate with employees of the library and vendors, and they must be able to operate computers for extended periods of time.

The incumbent must occasionally move objects or materials weighing up to 35 pounds. The incumbent must be able to travel between Library branches throughout Kitsap County and off-site locations and occasional overnight travel for training or conferences.

LIBRARY EXPECTATIONS

Listed below are expectations of all library employees:

• Excellent customer service for patrons and co-workers.
• Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.
• Knowledge and support of Kitsap Regional Library's policies and procedures.
• Ability to work effectively within a team.
• Ability to adapt to rapidly changing information, technology, work procedures and library services.
• Ability to maintain confidentiality in dealing with patron and/or employee records.

SCHEDULE

This is a full-time position scheduled for 40 hours per week. The schedule is typical Monday through Friday office hours but may include weekends and evenings as needed. Please note that schedules are subject to change to meet the needs of the library.

APPLICATION INSTRUCTIONS

To apply for this position and future positions, please visit our website at KRL.org and select "Careers" located at the bottom of the page. This position is open to all and will remain open until filled. The first review of applicants will take place on January 3rd, 2025.

Kitsap Regional is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at jobs@krl.org and we'll work with you to meet your accessibility needs.

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