Branch Manager

As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional development
Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performance
Sales & Business Development: Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trends
Compliance & Safety: Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment
Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.
Working for Sprague means passionately delivering uncompromising service. teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.
Salary: $90,000-100,000 per year to start plus annual bonus
A take-home service vehicle with gas card
Company-provided phone, laptop, uniforms, and safety equipment
On-the-job training and licensing
Unlimited growth opportunities, with tuition assistance and leadership training
Health, Vision, Dental Insurance within 30 days of hire
~Personal time available day 1, holiday and vacation time after 90 days
~ High school diploma or equivalent
~ 2+ years' experience in managing people and business operations
~ Strong communicator with emotional intelligence and adaptability
~ Commitment to diversity, inclusion, and continuous improvement
~ Competitive approach to both individual and team performance
~ Willingness to travel throughout entire service territory: Bachelor's degree in Business Administration or related field preferred
~3+ years' experience in pest management
~ Pest control, industrial, or safety certifications

This position description does not constitute a written or implied contract of employment.
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Position Title: Branch Manager
Operations
Reports to: Regional Manager
Executive, Administrative
The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies.
Leadership and Workforce Management:
Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality.
Train and coach team members, encouraging continuous improvement and professional development.
Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards.
Manage inventory, equipment, and resources, controlling costs and waste.
Monitor and report on the branch's budget, expenses, and financial performance.
Sales and Business Development:
Build and maintain strong relationships with clients, vendors, suppliers, and the community.
Identify new business opportunities and market trends.
Address customer inquiries and resolve service issues promptly.
Compliance and Safety:
Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed.
Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination
High School Diploma or GED
~Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
~ Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.
~ Bachelor's degree in Business Administration, Management, or related field
Pest control, industrial, or safety certifications
Ability to handle pest control equipment and work in various conditions and environments1.
Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.