General Manager, Performance General Manager, Performance
2 weeks ago
Bonus based on performance
Health insurance
Training & development
Job Title: General Manager
Welcome to KidStrong, where we help kids win at life If youre ready to lead, inspire, and make a difference, we want you to be our next General Manager. KidStrong is a science-based kids training program that builds strong, confident, and high-character kids. KidStrong is coming to Torrance, CA and we’re hiring a General Manager to help launch and lead one of the first KidStrong locations in Los Angeles County.
This is a rare opportunity to get in early and help build a high-impact program from the ground up - starting during construction and presale, through grand opening, and into long-term operations.
General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.
Coordinate with vendors and help oversee setup
Lead presale and local outreach to grow early membership
Recruit and train your coaching staff
Complete KidStrong University training
CENTER OPERATIONS
Understand center KPIs and financials to make informed decisions
Oversee center maintenance, team scheduling, daily execution, and brand standards
Manage employee issues and documentation professionally
Coordinate and sell local events (camps, parties, etc.)
SALES & COMMUNITY ENGAGEMENT
Own local presale efforts and lead management using CRM tools
Conduct outreach via calls, tours, and events
Represent KidStrong at community events to drive brand awareness
Hire, train, and develop the entire center team (AGM, Lead Coach, Coaches)
Lead regular team meetings focused on performance, development, and programming
Manage staff training through LearnUpon and KidStrong University
COACHING (3–5 hours/week)
Demonstrate curriculum knowledge and support coach training
Track attendance, awards, and performance in KidStrong tools
3+ years of management or operations experience
~ Must have passion to help kids and families
~ Experience in coaching, fitness, education, hospitality, or customer service preferred
~ Able to work weekends and adapt to evolving business needs
~ Child development, athletic, or pediatric OT/PT background/experience a plus
Passionate about goals, performance, and people
Strong communication, organization, and planning skills
Fun, energetic, and engaging presence with kids and parents alike
Ready to lead the charge in making kids stronger and more confident?
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