Head of Sales Engineering

1 week ago


Everett WA, United States Comcast Corporation Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for overseeing multiple Client/Sales Engineering teams selling Comcast High Capacity Ethernet Networks, Internet, Video and Advanced Voice based services to Enterprise/Metro E, Mid-Market and National Accounts. Will direct a team of sales engineering managers responsible for individual territory results. Job Description Core Responsibilities Drive Comcast Business Class sales by developing the overall strategy of the department focused on meeting team objectives and goals. Monitors team processes and procedures and makes necessary modifications to improve sales effectiveness and cycle time reduction. Develops key leadership relationships to ensure the collaboration between the sales engineering team, National Engineering and Technical Operations (NETO). Develops new strategies to be employed by the sales engineering team to meet company goals and objectives. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Sales Engineering; The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years



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