Service Manager for Rental Equipment

4 days ago


Johns Island, United States Cold Air Rentals Full time
Job DescriptionJob Description

Company: Cold Air Rentals 

Job Type: Full-Time 

Position:  Service Coordinator for Charleston Location 

About Us: Cold Air Rentals is a group of highly successful entrepreneurs that have created a business focused on renting portable air conditioning systems, generators, dehumidification, and ventilation systems. We will grow our footprint to serve commercial customers in Charleston, Charlotte, and Atlanta. This ownership group has a well-established template for success  

 

Our years of experience have taught us that we need savvy, self-motivated team members. We are looking for a Service Coordinator who shares our passion, can operate in and help create an energetic, customer-focused, team-oriented work environment. The ideal candidate must have a commitment to exceed customer expectations.  

 

You bring the energy and talent, and we will bring the desire for growth and available capital to make it happen. If you want to be a part of our success, please email your resume to info@coldairrentals.com . 

 

Job Summary: We are seeking a personable and technically competent Service Coordinator to join our team.  This person will be responsible for all aspects of our service operation, including learning the safe operation of our equipment, estimating equipment rental opportunities, scheduling reservations, delivering and installing on site at customer locations.  The ideal candidate will have excellent communication skills, strong customer service presence and be sales orientated. 

Key Responsibilities: 

  1. Service Coordinator Role: 

  • Oversee branch service operations to ensure efficient and effective functioning. 

  • Schedule and install rental equipment at customer locations.  

  • Become an expert in the function and installation of the rental fleet and ensure the availability and maintenance of rental equipment. 

  • Estimate customer opportunities and assist with adding new business.  

  • Help create an operational staff that has HVAC technical skills and focuses on customer satisfaction.  

  • This is a hands-on position that will include performing installs and deliveries as needed. 

  • Travel to Charlotte, NC for training. 

  1. Sales and Revenue Growth: 

  • Help sales team execute strategies to achieve sales targets and maximize revenue. 

 

 

 

  1. Customer Service: 

  • Communicate with customers to schedule installations and provide service status updates.  

  • Develop and maintain strong customer relationships to foster loyalty and repeat business. 

  • Bring a can-do work ethic every day. Success requires more than 9-5.  

  1. Team Leadership: 

  • Opportunity for growth: Help recruit, train, and manage branch staff to ensure high performance and adherence to company standards. 

  • Foster a positive and productive work environment. 

 

  1. Compliance and Safety: 

  • Ensure branch operations comply with company policies, industry regulations, and safety standards. 

  • Conduct regular safety inspections and ensure proper training for staff on safety procedures. 

Qualifications: 

  • Mechanical, HVAC or similar background and training preferred. 

  • Proven experience in a service business, preferably within a rental or related industry. 

  • Desire to advance career into supervisor or management role. 

  • Excellent customer service and communication abilities: we are a sales-focused company. 

  • Experience with Microsoft Office Suite preferred.  

Benefits: 

  • Competitive base salary  

  • Generous incentive plan  

  • Healthcare and dental plans  

  • Use of Company vehicle, valid driver license and clean driving record       required. 

  • Retirement savings plan  

  • Paid time off  

 

How to Apply: Interested candidates should submit their resume, cover letter and salary requirements to info@coldairrentals.com with the subject line “Service Coordinator Application. 

Cold Air Rentals is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees. 

Must live within close proximity of Johns Island.

 

Company DescriptionCold Air Rentals is owned and operated by a group of highly successful entrepreneurs that have created a business focused on renting portable air conditioning systems, generators, and ventilation systems to commercial customers. We have two locations, Charlotte, NC and Charleston, SC and will continue to grow our footprint. This ownership group has a well-established template for successCompany DescriptionCold Air Rentals is owned and operated by a group of highly successful entrepreneurs that have created a business focused on renting portable air conditioning systems, generators, and ventilation systems to commercial customers. We have two locations, Charlotte, NC and Charleston, SC and will continue to grow our footprint. This ownership group has a well-established template for success

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