Operations Manager
3 days ago
We are seeking an Operations Manager to become an integral part of our team You will coordinate and oversee the organization's daily operations.
Purpose and Description:
The Operations Manager is responsible for managing all field (Install & Maintenance) and retail (rock yard) employees and operations. Coordinates the procurement and scheduled use of resources, including labor, equipment, and materials, to ensure maximum use and completion of work within budget, safety guidelines, and quality standards. Promotes growth and development of field and sales staff and assists them with carrying out their responsibilities as needed. Coordinates use of resources within all divisions and lends support to operational activities for the entire company.
Responsibilities, include but are not limited to:
- Manage and schedule labor, equipment, and materials to accomplish production schedules within established budgets; maintain strict adherence to established schedules and budgets
- Provide most recent plans and/or documents to field crews at the beginning of the day and provide instruction to ensure the Crew Leader and crew are prepared to complete job(s)
- Work directly with Operations Specialist to ensure all jobs are scheduled and materials are ordered for scheduled jobs
- Visit job sites on a regular basis, observing organization of work, identifying and resolving training issues, and taking necessary actions to ensure quality work is produced
- Manage and improve operational practices
- Allocate resources and materials to meet project deadlines
- Track and forecast operational trends and analysis to report to Business Systems Manager and President for financial planning
- Provide daily operations oversight for outside teams
- Formalize policies and procedures in accordance to HR regulations including safety training, uniform policy, attendance, and performance reviews
Qualifications:
- 5-10 years experience in landscape & hardscape installations
- Bachelor's Degree and/or previous experience in operations or other related fields
- Strong project management skills
- Strong problem solving and critical thinking skills
- Strong leadership qualities
- Mechanical aptitude
- Knowledge of computer applications (Microsoft Office & CRM software)
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