Ordering Coordinator

4 days ago


Columbus, United States Dawson Full time
Job DescriptionJob Description

Ordering Coordinator

Technology Solutions

$16.50 per hour

Temp to Hire

Monday-Friday, 9:00am-5:30pm

Worthington, Ohio (onsite)

 

The Ordering Coordinator is responsible for managing wireless device and service orders across multiple platforms while adhering to client SLAs. This role involves submitting, processing, and completing orders, as well as communicating frequently through email, IM, and phone. The coordinator will manage several primary clients and provide backup support for team members. Responsibilities also include obtaining security clearances, completing assigned tasks and training, and attending meetings. High attentiveness and adaptability are essential.

 

What you’ll be doing:

· Monitor incoming equipment or service requests for mobile devices

· Interpret requests and submit orders to vendors

· Use company databases to record order details

· Follow up daily on existing orders to ensure timely and accurate completion

· Utilize resources and critical thinking to prevent issues or delays

· Act as a liaison between customers and vendors to resolve issues

· Provide detailed documentation for each request from start to finish

· Manage order requests for multiple clients

· Build and maintain rapport with federal and commercial clients

· Respond to customer questions about ordering and shipping

· Provide weekly reports to the supervisor on assigned work

· Assist with logistics tasks to ensure smooth operations

· Help the Shipping Department with order identification

 

Who we’re looking for:

· Minimum 6 months experience with wireless communications preferred

· General understanding of smartphone devices and services

· Proficient in Microsoft Office Suite or related software

· Excellent verbal and written communication skills

· Strong interpersonal and technical support skills

· Excellent organizational skills, attention to detail, accuracy, and ability to prioritize and multi-task

· Ability to work independently

Company DescriptionWhy should I use a service like Dawson?
We have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.

Why is this job posted by Dawson and not the company where I’ll work?
Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.

About Dawson
Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.Company DescriptionWhy should I use a service like Dawson?\r
We have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.\r
\r
Why is this job posted by Dawson and not the company where I’ll work?\r
Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.\r
\r
About Dawson\r
Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

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