Front Desk Communications Specialist
24 hours ago
THE DRIPBaR is growing, and we are looking to expand our team at our Crofton and Annapolis locations. Our concept is simple. We provide our clients with the freshest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients right at the cellular level for maximum absorption.
Our Front Desk Communications Specialist usually does a little bit of everything. They are seen at the entrance of our center, welcoming guests and clients. They answer queries, screen phone calls, confirm appointments, relay instructions, and help our nurses.
The ideal Front Desk Communications Specialist must demonstrate the ability to multitask without getting stressed or overwhelmed. This person must have fundamental computer skills and must display fluency in word and spreadsheet processors. The candidate must also have strong communication, people, prioritization, and customer service skills and must be able to work independently.
Job Duties
· Managing office communications—fielding organizational phone calls, emails, and traditional mail
· Maintaining office services
· Collaborating with others to help plan events and initiatives
· Scheduling and managing clients
· Maintaining contact lists
· Representing office interests in relationships with external associates, including vendors, consultants, and clients
· Tracking and ordering office supplies
· Handling incoming and outgoing packages and mail
· Creating reports if needed
· Assisting the nurse when appropriate
· Providing basic social media, email, and review support
· Take photos of clients for social media
Our Front Desk Communications Specialist are expected to:
· Have exceptional communication and social skills
· The ability to offer suggestions for IVs or supplements based on what the client is telling you
· Recognize and respond to potential problems
· Take initiative to solve problems independently and creatively
· Strategically manage time
· Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks
· Maintain composure when things go wrong
· Be prompt and prepared at all times
· Remember key details as multiple people make verbal, hand-written, and emailed requests throughout the day
· Work quickly, but accurately
Working Conditions:
May work around usual office and outpatient conditions. During busy periods, may require periods of time standing and/or walking. May work around biohazards. Exposure to blood borne pathogens is possible. Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs /maintenance.
Compensation includes the following:
* Competitive pay
* Free Access to all services/modalities offered at THE DRIPBaR Crofton (IVs and IM injections) at a highly discounted rate)
* Job Type: Part-time
* Compensation: $17.00 - $19.00/hour
General Notes:
We are hiring for a part-time Front Office Communications Specialist position for our DRIPBaR Crofton location. Shift availability and hours may fluctuate based on business needs. Additional hours may be required during peak periods.
Business Hours: Monday – Friday 9:00am – 6:00pm and Saturday and Sunday 10:00am – 4:00pm
Please indicate your availability in your letter. Schedule will be discussed during the interview.
Required Application Materials:
· A Resume
· A Letter of Interest
“You are applying for work with a franchisee of THE DRIPBaR, not DRIPBaR Franchising, LLC. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
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