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Inside Sales and Customer Service Representative

1 week ago

Eagle Creek, United States Septic Medic Inc Full time
Job Description Job Description Inside Sales & Customer Service Representative (ISR/CSR) – Elevate Your Career with Speedy Septic

Location: Remote or Eagle Creek, OR (Traffic-Free Reverse Commute)
Salary: $36,000–$55,000 annually + performance incentives & benefits

About Speedy Septic

At Speedy Septic, we're more than just a service provider—we're pioneers in the industry, leading the way with cutting-edge technology, proactive systems, and an unwavering commitment to customer satisfaction. As the largest and most innovative septic company in the Northwest, we believe that our success starts with extraordinary people. That's where you come in.

We're hiring Inside Sales & Customer Service Representatives (ISR/CSR) to join our high-performing team. This hybrid role is perfect for driven sales professionals and customer service experts who thrive in a fast-paced, growth-focused environment.

Your Role

As an Inside Sales Representative (ISR), you'll be responsible for driving revenue growth through outbound and inbound sales efforts. As a Customer Service Representative (CSR), you'll be the friendly voice assisting customers, booking appointments, and managing service inquiries.

If you have a natural ability to connect with people, close deals, and provide top-tier service, this is your opportunity to shine

What You'll DoSales Excellence (ISR Responsibilities)
  • Own the entire sales process, from lead generation to closing high-value agreements.
  • Educate and sell customized service solutions to customers based on their needs.
  • Meet and exceed sales targets through strategic outbound and inbound sales efforts.
Customer Engagement & Scheduling (CSR Responsibilities)
  • Answer inbound calls with professionalism and warmth, assisting customers with service inquiries.
  • Schedule and confirm service appointments, ensuring seamless coordination with dispatch.
  • Follow up on leads to maximize opportunities and customer satisfaction.
Outbound Calling & Lead Management
  • Proactively reach out to potential customers to promote services and preventive maintenance plans.
  • Upsell premium services using value-driven pricing strategies.
  • Track and manage customer interactions using Google Workspace, ServiceTitan, and CRM tools.
Problem-Solving & Service Coordination
  • Address customer concerns, answer questions, and provide tailored solutions to enhance satisfaction.
  • Work closely with internal teams to ensure smooth service operations and an excellent customer experience.
What We Offer

Generous Benefits Package – Including health, dental, and more
???? Paid Time Off – Enjoy well-earned time off to recharge.
???? Career Growth – Leadership pathways, mentorship, and professional development opportunities.
???? Supportive Team Environment – Work with a dynamic, customer-focused team.

What We're Looking For

A Natural Closer – You have a talent for building rapport, overcoming objections, and sealing the deal.
Customer-Focused – You genuinely enjoy helping people and ensuring they receive top-notch service.
Proactive & Sales-Driven – You thrive on outbound calling, creating opportunities, and following up on leads.
Tech-Savvy – Proficient in Google Workspace, ServiceTitan, and CRM tools.
Experience Preferred – Background in customer service, sales, or a service-based industry is a plus.

Ready to Join a Winning Team?

Don't miss this opportunity to build a rewarding career with an industry leader Apply now via ADP Workforce Now, Indeed, or with your resume and cover letter.