Shift Lead
1 week ago
Do you have a passion for pets and a knack for leadership? Camp Bow Wow is seeking an enthusiastic and dedicated Team Lead to join our pack
About the Role: As a Team Lead at Camp Bow Wow, you'll be at the heart of our day-to-day operations, ensuring a safe, fun, and enriching environment for our Campers (dogs) and our team. This role requires open availability, as you’ll oversee all shifts and activities, from early morning drop-offs to evening pick-ups. If you're a natural leader who loves pups and thrives in a fast-paced environment, we want to hear from you
Key Responsibilities:
- Lead and manage a team of Camp Counselors, fostering a positive and productive work environment.
- Ensure the safety and well-being of all dogs in our care, monitoring play areas and activities.
- Provide top-notch customer service, building strong relationships with pet parents.
- Oversee daily operations, including scheduling, training new staff, and managing inventory.
- Handle administrative tasks such as check-ins, reservations, and payment processing.
- Maintain a clean, safe, and welcoming facility for pets, clients, and team members.
Requirements:
- Open availability, including weekends and holidays.
- Prior experience in a leadership role, preferably in the pet care, hospitality, or customer service industry.
- Strong communication and organizational skills.
- Passion for working with animals and a commitment to safety and care.
- Ability to work in a physically active role, including lifting up to 50 lbs and being on your feet for extended periods.
Disclaimer: This position requires a lot of energy, patience, manual labor, standing for long periods of time. Dogs and caring for a group of dogs, comes with sweat, drool, hair, barking & cleaning up routinely. It takes someone special, with an inner calm & an ability to multitask well under pressure to succeed in this role. Attendance & punctuality are non-negotiable for this role.
Perks of the Job:
- Work with dogs every day
- Tips based on customer satisfaction
- Growth opportunities.
- Employee discounts
- Fun, supportive, and pet-friendly work environment.
- Performance Based Bonuses
Ready to Lead the Pack? Apply now to join Camp Bow Wow as our next Team Lead Submit your resume and cover letter to ridgelandcampbowwow@gmail.com can’t wait to meet you
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