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HVAC Service Manager
2 weeks ago
We have an immediate opening for an experienced HVAC Service Manager to lead HVAC employees to install, maintain, and repair the Commercial client's HVAC systems.
- Routinely collaborate closely with repair and install technicians
- Ensure customer loyalty and have clear concise communications directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs.
Job Location: Silverhill, AL
HVAC Service Manager Duties & Responsibilities:
- Manage HVAC maintenance and service team to ensure quality onsite
- Field and dispatch Service calls
- Create Service and Maintenance schedules
- Order and track materials required for quoted jobs and scheduled Maintenance
- Review, edit and price service reports
- Review and approve weekly time cards
- Prepare quotations for recommended work
- Prepare new or renewal Maintenance Agreements
- Communicate and provide updates to customers and project Managers
- Review technicians' work to ensure quality meets established standards
- Organize training and ongoing support for install teams
- Provide technical support for HVAC technicians
- Ensure technician licenses and certificates are renewed and kept up to date
- Ensure compliance with Occupational Health and Safety Act
- Comply with service standards, work instructions, and customers' requirements
- Other tasks and responsibilities as required to maintain efficient department operations
HVAC Service Manager Requirements:
- High school diploma, GED, or suitable equivalently
- Knowledge of the Commercial HVAC market
- 1 + year of training in HVAC and willingness for more training in the area of HVAC.
- In field technician experience a definite asset
- Understanding of advanced principles of air conditioning, refrigeration, and heating
- Reliable and self-motivated
- Excellent written, verbal, and interpersonal skills