General Manager

1 day ago


Mason, United States X-Golf Full time
Job DescriptionJob Description

DESCRIPTION: X-Golf Mason is rapidly expanding and we are looking for a full-time General Manager effective immediately to oversee the day-to-day operations at the Mason facility. you will oversee all operations, from guest satisfaction to employee training and scheduling. Your leadership skills will be instrumental in motivating, coaching, and managing our staff to provide impeccable customer service and create a warm, welcoming atmosphere for all patrons.

 

RESPONSIBILITIES

⮚ Management of store and employees including, but not limited to, employee scheduling, staff oversight, and food & beverage inventory.

⮚ Work closely with PGA Professional to develop a Golf Education program

⮚ Learn about our golf technology and demonstrate how it works, troubleshoot, and light maintenance.

⮚ Manage store operations including, but not limited to, cash register management and proper balancing, opening/closing mornings/evenings, securing the storefront at closing

⮚ Provide excellent customer service, hospitality, and product presentation while meeting and exceeding service standards and maintaining quality control standards

⮚ Develop, motivate, manage, and train team to optimize performance, and identify training needs through a regular appraisal system

⮚ Ensure all health, safety, and hygiene regulations are applied in relevant areas and adhered to

⮚ Increase sales, and promotional opportunities and develop commercial business while delivering a first-class customer experience

RECOMMENDED EXPERIENCE

⮚ Demonstrated leadership including experience coaching and developing direct reports.

⮚ Ability to direct staff to ensure efficient operations and exceptional customer service

⮚ Experience with private event coordination/execution

 

GREAT TO HAVE (NOT REQUIRED)

⮚ Active Alcohol Awareness certification

⮚ Active TIPS certification

⮚ Bartending experience

REQUIREMENTS

⮚ High school graduation or equivalent

⮚ Minimum 5 years of restaurant management experience

⮚ Ability to attend annual X-Golf Corporate conventions and trainings

⮚ Positive attitude, professional manner, and appearance in all situations.

⮚ Excellent communication, both verbal and written.

⮚ Excellent conflict resolution/problem-solving skills

 

BENEFITS

⮚ Free Golf at designated times

⮚ Paid Vacation

⮚ Paid Training

 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

 



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