Janitorial Quality Assurance Manager

14 hours ago


Washtenaw County, United States Facilities360 Full time
Job DescriptionJob Description

The Janitorial Quality Assurance Manager will oversee the quality of janitorial services across multiple sites. This role requires a proactive leader with excellent attention to detail, strong organizational skills, and the ability to build relationships with staff and clients to maintain and improve service standards.

Key Responsibilities

  • Conduct regular site inspections to ensure compliance with cleaning protocols, safety standards, and client requirements.
  • Develop and implement quality assurance processes and checklists for janitorial operations.
  • Train and mentor cleaning staff to uphold quality standards and efficient workflows.
  • Communicate with clients to address concerns, receive feedback, and ensure satisfaction.
  • Prepare detailed reports on quality inspections and recommend corrective actions when needed.
  • Collaborate with the management team to optimize processes and introduce innovations.
  • Monitor supply inventories and coordinate with procurement to ensure adequate resources are available.
  • Ensure compliance with all health and safety regulations.

Qualifications

  • Minimum of 3 years of experience in a janitorial or facility management role, with at least 1 year in a quality assurance or supervisory capacity.
  • Strong knowledge of cleaning techniques, materials, and safety procedures.
  • Excellent written and verbal communication skills.
  • Ability to analyze data and generate actionable insights from quality inspection reports.
  • Proficient in using quality management software and Microsoft Office Suite.
  • Strong problem-solving skills and ability to manage multiple tasks.
  • Valid driver’s license and ability to travel to various client sites as needed.
  • Must be able to pass a background check

Preferred Qualifications

  • Experience managing janitorial services in sectors such as education, healthcare, or large commercial facilities.
  • Certifications in cleaning and sanitation standards (e.g., CIMS, OSHA).
  • Bilingual abilities are a plus.

Benefits

  • Competitive salary start 36-40 k
  • Health insurance
  • Professional development opportunities
  • Mileage reimbursement for site visits
Company DescriptionFacilities 360 is a top-tier janitorial company renowned for its comprehensive approach to facility management. We specialize in providing a full spectrum of janitorial services tailored to meet the unique needs of each client. Our team is committed to delivering exceptional results with professionalism and attention to detail.

At Facilities 360, we understand that every space requires personalized care. Whether it's a commercial office building, a healthcare facility, or an educational institution, we have the expertise to maintain cleanliness and hygiene standards at the highest level. Our services encompass everything from routine cleaning and maintenance to specialized tasks such as floor care, window cleaning, and sanitation services.

What sets Facilities 360 apart is our dedication to innovation and sustainability. We utilize state-of-the-art equipment and eco-friendly cleaning products to minimize environmental impact while maximizing efficiency. Our team undergoes rigorous training to stay updated on the latest cleaning techniques and safety protocols, ensuring that we deliver results that exceed expectations every time.

Client satisfaction is at the heart of everything we do. We work closely with our clients to understand their unique requirements and preferences, and we continuously strive to exceed their expectations. With Facilities 360, you can trust that your facility will always be in pristine condition, creating a clean and healthy environment for occupants and visitors alike.Company DescriptionFacilities 360 is a top-tier janitorial company renowned for its comprehensive approach to facility management. We specialize in providing a full spectrum of janitorial services tailored to meet the unique needs of each client. Our team is committed to delivering exceptional results with professionalism and attention to detail.\r
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At Facilities 360, we understand that every space requires personalized care. Whether it's a commercial office building, a healthcare facility, or an educational institution, we have the expertise to maintain cleanliness and hygiene standards at the highest level. Our services encompass everything from routine cleaning and maintenance to specialized tasks such as floor care, window cleaning, and sanitation services.\r
\r
What sets Facilities 360 apart is our dedication to innovation and sustainability. We utilize state-of-the-art equipment and eco-friendly cleaning products to minimize environmental impact while maximizing efficiency. Our team undergoes rigorous training to stay updated on the latest cleaning techniques and safety protocols, ensuring that we deliver results that exceed expectations every time.\r
\r
Client satisfaction is at the heart of everything we do. We work closely with our clients to understand their unique requirements and preferences, and we continuously strive to exceed their expectations. With Facilities 360, you can trust that your facility will always be in pristine condition, creating a clean and healthy environment for occupants and visitors alike.

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