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Field Service Technician

1 week ago


Birmingham, Alabama, United States Secur-Serv Inc Full time
Job Description Job Description

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Why Secur-Serv?

  • $1,000 HIRING BONUS
  • Company Car - can be used for personal usage
  • Paid Training
  • Focused on professional growth (education, training, and advancement)
  • Expansive benefit options (medical, dental, vision, tuition reimbursement, etc.)
  • Great culture (actively supports community involvement, well-being program, employee referral program, etc.)

Position Summary
Our Field Service Technicians install, troubleshoot, diagnose, and make repairs to a wide range of hardware including printers, cash recyclers, document finishing equipment, office equipment, servers, PCs, and data communications equipment.

Essential Responsibilities

  • Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
  • Manages preventative maintenance schedule in a timely and efficient manner.
  • Assists other territories and technicians as needed which may include travel to other metropolitan areas.
  • Provide updates, status, and completion information to managers, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

Requirements

  • Associates degree (AA) or equivalent from two-year college or technical school preferred.
  • Two or more years related experience and/or training.
  • Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments.
  • Valid and current state Driver's License.
  • Self-motivated and able to work effectively under minimal supervision
  • Ability to diagnose equipment operational errors and product failures.

Physical Demands

  • Regularly required to stand, walk, sit, talk, write, and hear.
  • Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn.
  • Frequently lift and/or move up to 25 pounds.
  • Occasionally lift and/or move up to 50 pounds
  • Must be able to meet all physical requirements up to eight hours per day.
  • Able to travel overnight 5-10%.

How to apply: Please use the link below to apply directly to our website.

Company Description Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.Company Description Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.