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BMW Motorcycle Expert

2 weeks ago


Hendersonville, United States Wunderlich America Full time
Job DescriptionJob Description

Job Title: BMW Motorcycle Expert
Location: Hendersonville, NC
Company: Rider’s Accessory Distributing- dba Wunderlich America

About Us:

We are the North American importer of Wunderlich parts and accessories. Wunderlich is a German based company that specializes in high-end aftermarket parts primarily for BMW motorcycles and has expanded in recent years to select Ducati and Harley-Davidson models. Nonetheless, BMW remains our primary focus. We are the largest worldwide importer of the product and maintain the highest inventory of Wunderlich products outside of Germany.

We are known for our exceptional high-grade products and strong presence in the motorcycle industry. Our company prides itself on its customer service and efficiency, and we are looking to add a team member with BMW Motorcycle expertise to our growing team.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Casual attire
  • On-the-job training
  • Relaxed atmosphere
  • International workforce
  • Safe work environment

Job Overview:
As a member of our team, you will play a vital role in ensuring customer satisfaction through technical support and sales assistance. This hands-on role requires a solid technical background in BMW motorcycles, the ability to install parts and maintain our BMW fleet, and a customer-focused attitude. You will assist with walk-in customers, manage standard customer service inquiries, provide technical support to clients via phone and email. Additionally, there will be travel to industry events and dealer visits across the region and country.

Responsibilities:

  • Provide customer technical support for motorcycle parts and installations, addressing customer questions and troubleshooting issues.
  • Installing motorcycle parts in-house and maintaining our show bikes.
  • Assist walk-in customers with product selection, installation guidance, and service inquiries.
  • Manage customer and dealership service calls, providing solutions to product-related inquiries.
  • Travel to industry events and dealer visits to represent the company and strengthen business relationships.
  • Assist the sales team with product promotions, sales orders, and customer and dealer follow-up.

Qualifications:

  • Technical background in BMW motorcycles
  • Strong understanding of motorcycle parts and installation procedures.
  • Excellent communication skills, with the ability to explain technical information in an accessible manner.
  • Customer service experience with a positive and professional attitude.
  • Ability to work both independently and as part of a team.
  • Flexibility and willingness to travel for industry events and dealer visits.
  • Previous experience in a BMW Motorcycle dealership
  • Proficiency with basic computer systems and software.

Preferred Qualifications:

  • Familiarity with BMW and other motorcycle brands and aftermarket parts.
  • Experience with parts installation and technical troubleshooting.
  • Ability to build strong relationships with customers and industry professionals.

Benefits:

  • Competitive salary based on experience.
  • Health benefits.
  • Paid time off (PTO).
  • Travel opportunities for industry events and dealer visits.
  • A dynamic and supportive work environment.

How You Can Apply:

To apply for this exciting opportunity, please submit your resume detailing your relevant experience

Email: Applications should be sent to employment@wunderlichamerica.com or directly on here

Join our passionate team and help us continue to work toward a common goal and maintain our respected reputation in the industry We look forward to reviewing your application.

Applications will be reviewed on a rolling basis

Anticipated start date: February 2025

Company DescriptionWe are the North American importer of Wunderlich parts and accessories. Wunderlich is a German based company that specializes in high-end aftermarket parts primarily for BMW motorcycles and has expanded in recent years to select Ducati and Harley-Davidson models. Nonetheless, BMW remains our primary focus. We are the largest worldwide importer of the product and maintain the highest inventory of Wunderlich products outside of Germany.

We are known for our exceptional high-grade products and strong presence in the motorcycle industry. Our company prides itself on its customer service and efficiency, and we are looking to add a team member with BMW Motorcycle expertise to our growing team.Company DescriptionWe are the North American importer of Wunderlich parts and accessories. Wunderlich is a German based company that specializes in high-end aftermarket parts primarily for BMW motorcycles and has expanded in recent years to select Ducati and Harley-Davidson models. Nonetheless, BMW remains our primary focus. We are the largest worldwide importer of the product and maintain the highest inventory of Wunderlich products outside of Germany.\r
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We are known for our exceptional high-grade products and strong presence in the motorcycle industry. Our company prides itself on its customer service and efficiency, and we are looking to add a team member with BMW Motorcycle expertise to our growing team.