Sales Associates
13 hours ago
The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus
on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer
service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all
key performance sales indicators for the fitness studio, including membership sales and renewals, retail and
concession sales, maximizing workout traffic, and maintaining premium customer service levels.
Job Duties Include:
Establishes and maintains an effective referral program.
Maintains accurate records using established sales systems.
Conducts telephone inquiries/follow up calls/customer care calls.
Leads studio previews/tours with prospects and/or fitness program holders.
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio.
Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities.
Must be able to participate in 1-2 scheduled workouts per week.
Maintains an organized and clean lobby/front desk area.
Responsible for processing accurate cash and credit card transactions.
Follow up and follow through activities with all prospective clients.
Responds immediately to member requests, inquiries and concerns.
Properly on-boarding all clients through the established processes.
Works closely with Fitness Team to ensure that processes are fulfilled.
Responsible for attending and participating in all relative training programs
Job Qualifications
Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred).
Solid verbal and written communication skills required.
Able to multi-task and excel in a busy environment.
Functional computer skills required.
MS Office basic programs (word, excel), Internet, Basic computer program software use.
Health & Fitness minded people strongly preferred.
High school diploma required.
Ability to work and function in Bodify Functional Fitness environment.
Flexible to work day, evening and/or weekend hours as needed.
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