Data Entry Clerk
1 week ago
Duties and Responsibilities
Provide accurate and detailed information about products, services, or policies.
Troubleshoot and resolve customer issues efficiently and effectively.
Escalate complex inquiries to the appropriate department when necessary.
Document customer interactions in the CRM system.
Maintain a professional and friendly tone during all interactions.
Identify customer needs and recommend appropriate solutions or products.
Monitor and handle multiple chats simultaneously while maintaining quality service.
Benefits and Perks
Medical, dental, vision, life insurance and 401k
Paid vacation, sick and holidays
Remote work
Requirements:
Proficient in spoken and written English language
High level of attention to detail
Ability to communicate effectively within the team
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