Clinical Support Specialist

4 days ago

Chanhassen, United States Partners Dental Studio Full time
Job DescriptionJob Description

Job Summary: The Clinical Support Specialist will report directly to our Lab Clinical Director and will be instrumental in fostering a culture of learning and development. This role involves planning, designing, and coaching practices on orthodontic appliances, supporting inventory and product management, investigating errors and remakes, and enhancing quality checks. The ideal candidate will have a strong understanding of dental anatomy, appliance construction, and design philosophy. 

 

Key Responsibilities: 

Appliance Planning and Design:

  • Developing and planning orthodontic appliances to ensure the highest quality of care.

  • Providing expert design coaching to orthodontic practices.

Collaborative Design:

  • Working closely with orthodontists to co-design appliances tailored to specific patient needs and clinical requirements.

Specialty Design Support:

  • Serving as a resource for orthodontic specialty design questions.

  • Offering guidance and support to ensure accurate and effective appliance fabrication.

Inventory and Product Management:

  • Assisting in managing inventory prices and product information.

  • Ensuring the lab maintains competitive and accurate pricing structures.

Warranty and Quality Assurance:

  • Overseeing warranty claims and product warranties.

  • If necessary/needed: Investigating errors or remakes and developing strategies to enhance quality and reduce the need for rework.

Cross-departmental Workflow:

  • Gaining a comprehensive understanding of workflows across various departments within the lab.

  • Identifying opportunities to streamline processes and improve efficiency.

Customer Service Excellence:

  • Prioritizing exceptional customer service.

  • Ensuring clear and effective communication with orthodontic practices to build strong, lasting relationships.

Task Management and Problem-Solving:

  • Demonstrating the ability to handle multiple tasks simultaneously.

  • Solving operational challenges with a focus on efficiency and effectiveness.

 

Qualifications: 

Certification

  • Active licensed Dental Assistant is a requirement.

Experience: 

  • 4+ years of hands-on experience with orthodontic appliances. 

  • Strong understanding of orthodontic treatment principals. 

  • Familiarity with digital dentistry and 3D Printing technologies is a plus.

Clinical Knowledge: 

  • Solid foundation in orthodontic principles, techniques, and materials. Knowledge of dental anatomy, tooth movement, and orthodontic mechanics is essential.

Communication Skills: 

  • Excellent verbal and written communication skills are required to effectively communicate with orthodontists, lab technicians, and other healthcare professionals. 
  • The ability to explain complex technical concepts in an understandable manner is important.

Problem-Solving Abilities: 

  • Strong analytical skills and problem solving skills to troubleshoot issues related to appliance design, fit and function and to develop quality improvement plans.

Customer Service Orientation: 

  • A commitment to providing high-quality customer service, with the ability to handle inquiries, resolve issues, and maintain positive relationships with customers.

Teamwork and Collaboration: 

  • The capability to work effectively within a team environment, sharing knowledge and collaborating with colleagues to achieve common goals.

Continuing education: 

  • A commitment to staying current with the latest developments in orthodontic technology, techniques, and materials through continuing education and professional development. 

Organizational Skills: 

  • The ability to manage multiple projects simultaneously, prioritize tasks and meet deadlines in a fast-paced laboratory setting. 

 

Why Join us: 

  1. Innovative Environment. Partners Dental Studio is at the forefront of dental technology and innovation, offering the chance to work with cutting edge tools and techniques in orthodontic appliance design and fabrication. 

  2. Collaborative Culture: A strong emphasis on teamwork and collaboration, fostering an environment where ideas are shared, and collective problem-solving leads to superior outcomes. 

  3. Quality Focus: We are committed to being the best in the business for a reputation for excellence and commitment to quality in everything from appliance design to customer service. 

  4. Customer-Centric Approach: Partners Dental Studio places a high value on customer service, ensuring that both dental professionals and their patients receive personalized attention and effective solutions to their orthodontic needs. 

  5. Competitive Benefits: Health, vision and dental insurance plans, retirement plans and paid time off, which leads to a work-life balance. 

Application Instructions: 

Interested candidates should submit a resume and cover letter detailing their experience and qualifications to sarah@partnersdentalstudio.com.

 

Partners Dental Studio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company DescriptionWelcome to Partners Dental Studio, an innovative orthodontic laboratory based out of Chanhassen, MN. We specialize in crafting custom orthodontic appliances with cutting-edge 3D printing technology and other manufacturing methods including incorporating all types of hand craftmanship such as bending wire, using laser welders, small motor handpieces and other tools to craft appliances for patients.

At Partners Dental Studio is rooted in five core promises: Innovation, Dependability, Quality, Communication, and Consistency. We strive to deliver 5 core promises to our customers and believe that delivering these promises to our team members is equally important. We are a team that believes in offering full benefits for all full-time team members as well as a company 401K plan with match. We also have paid time off and a flexible work environment.

Come join a team that is driven to make a difference in patients lives.Company DescriptionWelcome to Partners Dental Studio, an innovative orthodontic laboratory based out of Chanhassen, MN. We specialize in crafting custom orthodontic appliances with cutting-edge 3D printing technology and other manufacturing methods including incorporating all types of hand craftmanship such as bending wire, using laser welders, small motor handpieces and other tools to craft appliances for patients. \r
\r
At Partners Dental Studio is rooted in five core promises: Innovation, Dependability, Quality, Communication, and Consistency. We strive to deliver 5 core promises to our customers and believe that delivering these promises to our team members is equally important. We are a team that believes in offering full benefits for all full-time team members as well as a company 401K plan with match. We also have paid time off and a flexible work environment. \r
\r
Come join a team that is driven to make a difference in patients lives.

  • Clinical Support Specialist

    6 days ago

    Chanhassen, Minnesota, United States Partners Dental Studio Full time

    Job OverviewWe are seeking a talented Clinical Support Specialist to join our team at Partners Dental Studio. As a key member of our orthodontic laboratory, you will be instrumental in driving innovation and excellence in custom appliance development. The ideal candidate will have a strong background in orthodontic treatment principals and a passion for...

  • Mental Health Therapist Specialist

    6 days ago

    Chanhassen, Minnesota, United States Ellie Mental Health Full time

    About the RoleWe are seeking a skilled Mental Health Therapist Specialist to join our team at Ellie Mental Health. As an Outpatient Counseling Professional, you will play a crucial role in providing high-quality mental health services to our clients. Your primary responsibilities will include evaluating mental health diagnoses, creating and implementing...

  • Custom Appliance Development Specialist

    6 days ago

    Chanhassen, Minnesota, United States Partners Dental Studio Full time

    Job SummaryPartners Dental Studio is seeking an experienced Clinical Support Specialist to join our team. As a key member of our orthodontic laboratory, you will be responsible for planning, designing, and developing custom orthodontic appliances. The ideal candidate will have a strong background in orthodontic treatment principals and a passion for...

  • Residential Support Specialist

    5 days ago

    Chanhassen, Minnesota, United States Mt Olivet Rolling Acres Full time

    Career OpportunitiesJoin Mt Olivet Rolling Acres, a leader in providing support services for individuals with developmental disabilities, behavioral health needs, and age-related medical conditions. As a Direct Support Professional, you will have the opportunity to make a meaningful difference in the lives of our clients. Our dynamic and supportive team...

  • Disability Support Specialist

    8 hours ago

    Chanhassen, Minnesota, United States Mt Olivet Rolling Acres Full time

    Company OverviewMt Olivet Rolling Acres is a nonprofit organization that has been supporting adults, seniors, and children with developmental disabilities, behavioral health needs, age-related conditions, and chronic medical conditions for over 50 years in the Twin Cities metro. Our mission is to provide high-quality services and promote equity and inclusion...

  • Administrative Support Specialist

    3 days ago

    Chanhassen, Minnesota, United States Vessco Water Full time

    **Position Overview**Vessco Water is a dynamic and rapidly growing water company dedicated to making a difference for millions of people and the environment through providing clean water products and services. We pride ourselves on our commitment to excellence, innovation, and exceptional customer value.The Commercial Team Assistant plays a crucial role in...

  • Resident Support Specialist

    2 days ago

    Chanhassen, Minnesota, United States Ebenezer Full time

    What We Offer:At Ebenezer, we prioritize the growth and development of our team members. As a Resident Assistant/Home Health Aide, you can expect a supportive and collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.Responsibilities:Assist residents with daily living activities, including bathing,...

  • Freight Delivery Specialist

    4 days ago

    Chanhassen, Minnesota, United States Fresenius Medical Care North America Full time

    About the RoleWe are seeking a highly skilled Freight Delivery Specialist to join our team. As a key member of our logistics team, you will be responsible for delivering products to customers in a timely and efficient manner.ResponsibilitiesDeliver and pick up products from home patients and clinics according to established safety procedures and...

  • Production Specialist

    2 days ago

    Chanhassen, Minnesota, United States LanceSoft Full time

    Job Overview:LanceSoft is a leading provider of innovative solutions, and we are seeking a skilled Production Specialist to join our team. This role will play a critical part in ensuring the success of our production processes.Key Responsibilities:• Set up test apparatus and conduct tests on production assemblies and units.• Lay out and assemble units...

  • Rehabilitation Clinic Assistant

    1 day ago

    Chanhassen, United States HealthPartners Full time

    Job Description Park Nicollet is looking to hire a Clinic Rehab Tech to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: The Rehabilitation Care Technician will work under the supervision of professional...

  • Site Development Specialist

    3 days ago

    Chanhassen, Minnesota, United States Life Time Fitness Full time

    Lifetime Fitness is seeking a skilled Site Development Specialist to join our team. As a Site Development Specialist, you will be responsible for assisting the Project Manager in ensuring that projects are completed safely, efficiently, and to the highest quality standards.Key ResponsibilitiesSupport the Field Engineer in monitoring safety equipment and sign...

  • Quality Compliance Specialist

    4 days ago

    Chanhassen, United States PMT Corporation Full time

    Find Fulfillment in Work Every Day! We Offer Careers that Make a Difference. PMT Corporation, located in Chanhassen, Minnesota, is known for manufacturing and distributing high end, innovative products within the Orthopedic, Neurosurgery, and Plastic Surgery markets. Our workplace is a community of innovators who are passionate about creating an impact. We...

  • Cost Accounting Specialist

    6 days ago

    Chanhassen, Minnesota, United States Techlink Systems Full time

    Accounting Position OverviewJoin our team as a Cost Accounting Specialist and take advantage of this exciting opportunity to grow your career in a dynamic and supportive environment.Key ResponsibilitiesSupport month-end close processes by preparing and inputting journal entries.Analyze and communicate monthly manufacturing variances.Partner with site...

  • Senior Business Development Specialist

    6 days ago

    Chanhassen, Minnesota, United States Business Impact Group Full time

    Job OverviewBusiness Impact Group, a leading brand management company recognized as one of the "100 Best Companies To Work For," is seeking an experienced Senior Business Development Specialist to join our team.About UsWe serve some of the best and brightest companies in the country—Best Buy, Polaris, Lifetime Fitness, DirectTV, Snap Fitness, Comcast to...

  • Automotive Upholstery Specialist

    4 days ago

    Chanhassen, United States Seeds of Creation Full time

    Job DescriptionJob DescriptionJoin Our Team as an Automotive Upholstery Specialist at Wichterman's Upholstery!Seeds of Creation LLC, an administrative services provider, supports a family of companies, including Wichterman's Upholstery.     Join Wichterman’s, a family-owned leader in custom upholstery design and restoration for over 50 years. We...

  • Commercial Product Specialist

    7 days ago

    Chanhassen, United States MedSource Labs Full time

    Job DescriptionJob DescriptionAt MedSource Labs, we are dedicated to improving patient outcomes by providing high-quality, cost-effective medical products to our global customer base. As a leading manufacturer of innovative medical products, we understand the importance of bringing solutions to market that address both clinical needs and commercial success....

  • RN - End-of-Life Care Professional

    3 days ago

    Chanhassen, Minnesota, United States Illumia Full time

    End-of-Life Care Specialist Job DescriptionIllumia Health is a pioneering organization in palliative care, and we are seeking a highly skilled Registered Nurse (RN) to join our team as an End-of-Life Care Specialist. In this role, you will work closely with patients, families, and healthcare professionals to deliver high-quality end-of-life care, promoting...

  • Financial Operations Specialist

    7 days ago

    Chanhassen, Minnesota, United States IWCO Full time

    Job Description:We are seeking a highly skilled Financial Operations Specialist to join our team at IWCO. This role is responsible for managing daily payment cycle activities, analyzing and tracking payments and expenditures, and maintaining accurate and organized historical records.Responsibilities:Process invoices, purchase orders, and statements in a...

  • Orthodontic Design Expert

    6 days ago

    Chanhassen, Minnesota, United States Partners Dental Studio Full time

    Job OverviewWe are seeking a highly skilled Clinical Support Specialist to join our team at Partners Dental Studio. As a key member of our orthodontic laboratory, you will play a crucial role in fostering a culture of learning and development. The ideal candidate will have a strong understanding of dental anatomy, appliance construction, and design...

  • Manufacturing Transformation Specialist

    5 days ago

    Chanhassen, Minnesota, United States MDS Staffing Full time

    About MDS Staffing">MDS Staffing is a leading staffing agency that connects top talent with industry-leading companies. Our mission is to provide exceptional service and support to our clients and candidates. Job Summary">We are seeking a highly skilled Manufacturing Transformation Specialist to join our team. This role will be responsible for supporting...