Patient Advocate Pharmacy in Louisville, KY
1 day ago
WE ARE LOOKING FOR ENROLLMENT ADVOCATES
POSITION SUMMARY
The Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.
RESPONSIBILITIES:
• Review and process patients’ enrollment forms to the Patient Assistance Program (PAP)
• Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks.
• Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process
• Schedule treatments to be sent to the patient or patient’s healthcare provider
• Support inbound and outbound phone lines for the PAP program
• Communicate daily with patient/authorized representative on eligibility based on PAP criteria and healthcare providers to manage expectations.
• Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer’s PAP program.
• Prioritize workload to ensure patients’ enrollments are processed within a specified timeframe
• Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician’s office staff.
• Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers.
• Report adverse events/product complaint inquiries received in accordance with standard operating procedures and current good manufacturing practices.
• Execute day-to-day operations specific to the assigned program(s).
• Maintain patient confidentiality at all times.
REQUIRED EDUCATION AND EXPERIENCE:
• High school diploma or equivalent
• Two (2) years of work experience in a customer service or customer focused role
• One (1) year of work experience in a call center environment.
• Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers
• Must have proven ability to provide consistently high-quality service
PREFERRED EDUCATION AND EXPERIENCE:
• Associate Degree or technical school training in a related field
• Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
• Experience with HIPAA and patient services
• Bi-lingual, English, and Spanish
KNOWLEDGE, SKILLS & ABILITIES:
• Demonstrated empathy and compassion
• Excellent verbal and written communication skills
• Excellent organization skills and detail-oriented
• Balance multiple priorities to meet expected response deadlines
• Adaptable, flexible and readily adjust to changing situations
• Ability to work independently and as a member of a team
• Ability to comprehend and apply basic math principles
• Ability to apply logical thinking when evaluating practical problems
• Ability to present information and respond to questions from stakeholders • Ability to interact with a diverse group
• Ability to listen and demonstrate a high degree of empathy
• Demonstrated computer skills including Microsoft Word, Excel, and Outlook
• Display tact and diplomacy in response to unfavorable or negative situations
• Demonstrated sensitivity and understanding when speaking with patients
• Demonstrated passion for speaking with people in an outgoing way
PHYSICAL REQUIREMENTS:
• Location of job activities 100% inside
• Extensive manual dexterity (keyboarding, mouse, phone)
• Constant use of the phone for communication
• Noise and/or vibrations exposure
• Frequently reach (overhead), handle, and feel with hands and arms
• Sit for prolonged periods of time
• Occasionally stoop, kneel, and crouch
• Occasionally lift, carry, and move up to 25 pounds
-
Louisville, United States A-Line Staffing Solutions Full timeJob DescriptionJob DescriptionA-Line staffing is hiring a Pharmacy Technician in Louisville, KY - this position has career growth potential with full time / 40+ hours per week.If interested in this Pharmacy Technician position APPLY NOW for considerationJenise Nottage | jnottage@alinestaffing.com | call/text 5864736098Summary and Highlights:In this role, The...
-
Hospital Pharmacist
3 months ago
Louisville, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Hospital PharmacistLocation: Louisville, KYSetting:HospitalStart Date: ASAPDuration: 13 weeks + (Temp-to-Hire Option Available)Description: We are seeking a dedicated Pharmacist for a Long-Term Acute Care (LTAC) hospital in Louisville, KY. The role involves order verification,...
-
Pharmacy Technician
4 weeks ago
Louisville, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.RPh on the go is actively seekingaFull-time Pharmacy Technician to add to our team in Louisville, Kentucky. This is an 8 week contract position with permanent potential and we are interviewing to start ASAP.Shifts:: M-F, 2:30pm -11pmResponsibilities:Regular packing for high volume...
-
Pharmacy Technician in Louisville, KY
2 weeks ago
Louisville, Kentucky, United States A-Line Staffing Solutions Full timeA-Line Staffing Solutions is hiring a skilled Pharmacy Technician to join their team in Louisville, KY. This role offers career growth potential with a full-time schedule of 40+ hours per week.Key Responsibilities:Process prescription orders accurately and efficientlyCreate new patient profiles and maintain existing onesThis position is a contract assignment...
-
Pharmacy Technician
4 weeks ago
Louisville, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.RPh on the go is searching for aFull-time Pharmacy Technician to add to our team in Louisville, Kentucky. This is an 8 week contract position with permanent potential and we are interviewing to start ASAP.Shifts:: Mon - Fri, 2:30pm -11pmOverview:Fulfillment for high volume pharmacy...
-
Pharmacy Technician
3 weeks ago
Louisville, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Join Our Dynamic Pharmacy Technician Team in Louisville, KY!Location: Louisville, KYContract Length: 8 Weeks (Potential for Direct Hire)Shift: 2nd Shift (2:30 PM - 11 PM)Work Environment: Long-Term Care (LTC) Mail Order PharmacyAt RPh on the Go, were committed to delivering...
-
Pharmacy Technician
3 weeks ago
Louisville, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Exciting Pharmacy Technician Opportunity in Louisville, KY Join Our Team!Location: Louisville, KYContract Duration: 8 Weeks (with Direct Hire Potential)Shift: 2nd Shift (2:30 PM - 11 PM)Environment: Long-Term Care (LTC) Mail Order PharmacyAt RPh on the Go, we are dedicated to...
-
Pharmacist Job Full-Time
2 days ago
Louisville, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Exciting Opportunity for a Pharmacist at a Long-Term Acute Care Hospital in Louisville, KY!Are you ready to make a meaningful impact on patient care? Were seeking a skilled Pharmacist for an immediate start in a Long-Term Acute Care (LTAC) hospital in Louisville, KY. This 13-week...
-
Travel Pharmacist in Louisville, KY
4 months ago
Louisville, United States CompHealth Full timePlease ask for Steve Helm at or when inquiring about this job. We are seeking a Full Time or Part Time Outpatient Pharmacy Tech to join our team as we are expanding our outpatient services with growing demand. One amazing aspect here is that the schedule you work is 100% your choice as you get to pick your own hours. All applicants must have, at minimum,...
-
Travel Pharmacist in Louisville, KY
4 weeks ago
Louisville, United States CompHealth Full timePlease ask for Steve Helm at or when inquiring about this job. We are seeking a Full Time or Part Time Outpatient Pharmacist to join our team as we are expanding our outpatient services with growing demand. One amazing aspect here is that the schedule you work is 100% your choice as you get to pick your own hours. One example could be working three 12 hr....
-
Pharmacist Opportunity in Louisville, KY
1 month ago
Louisville, Kentucky, United States RPh on the Go Full time**Company Overview**RPh on the Go is a leading provider of pharmacy services, dedicated to delivering high-quality care to patients across the country.**Salary**The estimated salary for this position is between $80,000 and $110,000 per year, depending on experience and qualifications.**Job Description**We are seeking an experienced Staff Pharmacist to join...
-
Warehouse Associate | Louisville, KY
4 weeks ago
Louisville, United States CornerStone Staffing Full timeJoin one of the largest independent specialty pharmacies in the U.S.! CornerStone Staffing is hiring Material Handlers in Louisville, KY. Don t miss out APPLY TODAY! Job Title: Warehouse Associate (Material Handler) Location: Louisville, KY Pay: $18.33/hourly Schedule: Monday - Friday | 9:00 AM - 7:30 PM Job...
-
Travel Pharmacist in Louisville, KY
4 months ago
Louisville, United States CompHealth Full timePlease ask for Steve Helm at or when inquiring about this job. We are seeking a Full Time or Part Time Outpatient Pharmacist to join our team as we are expanding our outpatient services with growing demand. One amazing aspect here is that the schedule you work is 100% your choice as you get to pick your own hours. One example could be working three 12 hr....
-
Pharmacist Job Opportunity Louisville KY
2 days ago
Louisville, Kentucky, United States UofL Health Full timeAbout the Role:We are looking for a talented Clinical Staff Pharmacist to join our pharmacy team at UofL Health in Louisville, KY.Job Summary:The Clinical Staff Pharmacist will work collaboratively with healthcare teams to provide high-quality patient care and optimize medication therapy.Key Responsibilities:Evaluate and verify medication orders for accuracy...
-
Patient Service Advocate
2 weeks ago
Louisville, Kentucky, United States LHH Recruitment Solutions Full timeJob OverviewWe are seeking a highly skilled Patient Service Advocate to join our team in Louisville, KY. As a Patient Service Advocate, you will play a crucial role in providing exceptional customer service and support to patients and healthcare providers.
-
Louisville, Kentucky, United States RPh on the Go Full timeJob OverviewWe are seeking an experienced Staff Pharmacist for a 12-week contract assignment in Louisville KY. This position offers a chance for direct hire based on performance and needs.Key ResponsibilitiesAccurately verify and dispense medications.Provide patient counseling and support for medication-related inquiries.Assist in managing pharmacy...
-
Critical Care Nurse Specialist in Louisville, KY
1 month ago
Louisville, Kentucky, United States UofL - University of Louisville Hospital Full timeExplore a rewarding travel opportunity as a Critical Care Nurse at UofL - University of Louisville Hospital in Louisville, KY.About the JobThis 13-week assignment offers a competitive and negotiable salary of $2185.2 per week, making it an attractive option for experienced nurses seeking a new challenge.Job DetailsShift: 3x12 - NightsScheduled Hours: 36...
-
Contract Inpatient Pharmacist Louisville, KY
3 months ago
Louisville, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.We are seeking a dedicated Inpatient Pharmacistto join a dynamic hospital pharmacy team in Louisville, KY. This is a 13-week contract with potential for temp-to-hire, offering an exciting opportunity for those with experience in hospital pharmacy settings. Day shifts are available,...
-
Senior Clinical Pharmacist
1 week ago
Louisville, Kentucky, United States Soliant Full timeAbout the RoleWe are seeking an experienced Senior Clinical Pharmacist to join our team at a Long-Term Acute Care hospital in Louisville, Kentucky. The successful candidate will have a strong background in clinical pharmacy practice and be able to work effectively in a fast-paced environment.Job SummaryThe Senior Clinical Pharmacist will be responsible for...
-
Front Desk Coordinator
1 week ago
Louisville, Kentucky, United States Louisville, KY Full timeJob OverviewKeystone Restorations & Builders, Inc. in Louisville, KY is seeking an experienced receptionist to provide exceptional customer service and administrative support.
