Member Services

6 days ago


Gainesville, United States Georgia Mountain Young Part time
Job DescriptionJob Description

Position Summary:

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

Essential Functions:

  1. Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  2. Interviews and/or tours prospective members; sells memberships.
  3. Builds relationships with members; helps members connect with one another and to the YMCA.
  4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  5. Applies all YMCA policies dealing with member services.
  6. May monitor the locker rooms as required.
  7. Uses technology systems efficiently and effectively to promote member retention.

NOTE: This job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

YMCA Competencies (Leader):

Values: Accepts and demonstrates the Y’s values.

Community: Demonstrates a desire to serve others and fulfill community needs.

Inclusion: Works effectively with people of different backgrounds, abilities, opinions, and perceptions.

Relationships: Builds rapport and relates well to others.

Communication: Listens for understanding and meaning; speaks and writes effectively.

Decision-Making: Makes sound judgments, and transfers learning from one situation to another.

Qualifications:

  1. Certifications required within 30 days of hire: CPR/AED, and First Aid.
  2. Excellent interpersonal and problem solving skills.
  3. Ability to connect with people of diverse backgrounds.
  4. Previous customer service, sales or related experience.
  5. Basic knowledge of computers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use a computer for check-in’s/ check-out’s and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.



  • Service Team Member

    4 days ago


    Gainesville, United States Michaels Stores Full time

    Store - GAINESVILLE, FL - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throu Team Member, Customer Service, Retail, Merchandise, Store

  • Service Team Member

    6 days ago


    Gainesville, United States Michael's Inc Full time

    Michaels - 8171 Stonewall Shops Sq [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly customer...

  • Service Team Member

    6 days ago


    Gainesville, United States Michael's Inc Full time

    Michaels - 3644 SW Archer Rd [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly customer service;...


  • Gainesville, United States Wingstop Full time

    Wingstop - 821 Dawsonville Hwy - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Gainesville, United States Wingstop Full time

    Wingstop - 25 Nw 16th Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Service Team Member

    6 days ago


    Gainesville, United States Michaels Stores Full time

    Store - DC-GAINESVILLE, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...

  • Service Team Member

    5 days ago


    Gainesville, United States Michaels Stores Full time

    Store - GAINESVILLE, FL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...


  • Gainesville, United States Michael's Inc Full time

    Michaels - 983 Dawsonville Hwy NW, Ste A [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly...


  • Gainesville, Florida, United States U-Haul Full time

    Job OverviewThe Customer Service Representative role at U-Haul is a dynamic opportunity for individuals who enjoy helping others and working in a fast-paced environment. As a key member of our team, you will provide exceptional service to customers, ensuring their rental needs are met and exceeded.Key Responsibilities:* Assist customers with equipment...


  • Gainesville, Florida, United States Walmart Full time

    Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a close-knit team? If so, we may have the perfect opportunity for you!As a Member Frontline Cashier at Walmart, you will play a critical role in shaping the shopping experience for our members. From...


  • Gainesville, Florida, United States Michaels Stores Full time

    Job OverviewMichels Stores is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We are committed to fueling the joy of creativity by providing a unique shopping experience for our customers.Job SummaryWe are seeking a talented and enthusiastic Store Associate - Customer Experience Specialist to join our...


  • Gainesville, Texas, United States MasTec Utility Services Full time

    About the RoleWe are looking for a highly skilled Utility Services Operator to join our team at MasTec Utility Services. As a key member of our utility services team, you will be responsible for operating heavy equipment, performing routine maintenance and repairs, and loading trucks safely and efficiently.Key Responsibilities:Operating heavy equipment with...

  • Prep Team Member

    4 days ago


    Gainesville, Florida, United States Tijuana Flats #169, LLC Full time

    Job OverviewTijuana Flats #169, LLC is committed to delivering exceptional dining experiences. As a key member of our team, you will play a vital role in ensuring the highest standards of food quality and service are consistently met.We are seeking a highly motivated and enthusiastic Prep Cook/Line Cook to join our kitchen team. If you are passionate about...


  • Gainesville, Florida, United States Walmart Full time

    About the RoleThe Frontline Cashier position is an exciting opportunity to join our team at Sam's Club. As a Frontline Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a safe and clean store environment. If you are a people person who enjoys working in a fast-paced environment, this could...


  • Gainesville, Florida, United States Tijuana Flats #169, LLC Full time

    Company OverviewTijuana Flats is a fast-casual restaurant chain known for its fresh food, friendly service, and fun atmosphere.


  • Gainesville, Florida, United States D&C Foods Inc. Full time

    Salary and BenefitsAs a Sandwich Artist at Subway inside Shands UF Health, you can expect a competitive hourly rate, with opportunities for additional income through tips. Our benefits package includes a free Gainesville City Bus Pass and an evaluation after the first 90 days of employment.Job DescriptionWe are seeking a motivated and detail-oriented...


  • Gainesville, Florida, United States Salient Health Services, Inc Full time

    About UsSalient Health Services, Inc. is a full-service medical and surgical acute care hospital with three freestanding emergency service locations. We are committed to providing high-quality patient care and offer a range of services, including stroke care and graduate medical education.Role OverviewWe are seeking a skilled neurosurgeon to join our...


  • Gainesville, Florida, United States BrightSpring Health Services Full time

    ResponsibilitiesConduct spiritual assessments of patients and families/caregivers in a timely manner, ensuring appropriate services are rendered.Develop individualized plans of care by participating in comprehensive assessments to meet identified spiritual needs.Provide direct spiritual care to patients and families/caregivers.Serve as liaison and support to...


  • Gainesville, Florida, United States Perma-Fix Environmental Services, Inc. Full time

    Job OverviewPerma-Fix Environmental Services, Inc. is seeking a highly skilled Customer Service Support Specialist to join our team. As a key member of our support services department, you will be responsible for providing exceptional customer service and support to our clients.


  • Gainesville, Georgia, United States Benchmark Human Services Full time

    A Behavioral Health Crisis Responder is essential to our team at Benchmark Human Services. This role involves responding to crisis situations, assessing safety, and providing support to individuals in need. If you are a licensed clinician looking for a challenging and rewarding career opportunity, please consider joining our team. Our comprehensive benefits...