Guest Service Representative

3 days ago

Aurora, United States Rocky Mountain Lodge Part time
Job DescriptionJob Description

We are seeking a Guest Service Representative to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government­ sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.

Position requires an uncommon tour of duty to include night, weekends, and holidays. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://www.usajobs.gov/job/808905600 

Please copy and paste link above into your browser

​Qualifications:

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English fluently. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to
satisfactorily complete a National Agency Check with Inquiries (NACI). Position is a Position of Trust. Must be able to work an irregular tour of duty to include, days, nights, weekends, and holidays.

Company DescriptionThe Rocky Mountain Lodge is the premiere Air Force hotel on Buckley Space Force Base in Aurora Colorado. It is managed and staffed entirely by civilians. The location and job are fantastic. Working for the Air Force ensures a guaranteed bi-weekly pay check and outstanding job security.

Link for applying:
https://www.usajobs.gov/GetJob/ViewDetails/607727000Company DescriptionThe Rocky Mountain Lodge is the premiere Air Force hotel on Buckley Space Force Base in Aurora Colorado. It is managed and staffed entirely by civilians. The location and job are fantastic. Working for the Air Force ensures a guaranteed bi-weekly pay check and outstanding job security. \r
\r
Link for applying:\r
https://www.usajobs.gov/GetJob/ViewDetails/607727000

  • Guest Services Representative **WEEKLY PAY** *Full-Time*

    3 days ago

    Aurora, United States InTown Suites Full time

    *Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.* Position Summary: The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office...

  • Guest Service Representative

    4 days ago

    Aurora, United States The Benson Hotel & Faculty Club Full time

    We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality and the Benson Hotel and Faculty Club, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster...

  • Guest Service Expert

    1 week ago

    Aurora, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests...

  • Guest Service Expert

    3 days ago

    Aurora, United States Marriott International Inc Full time

    Additional InformationServer - Lobby Bar - Pay: $14.27/hour Plus Tips - FREE Parking and Meal Job Number25005703 Job CategoryFood and Beverage & Culinary LocationGaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management ...

  • Guest Service Support Expert

    3 days ago

    Aurora, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts Guest Service, Support, Expert, Guest, Service, Technology, Hotel

  • Guest Service Team Member

    2 days ago

    Aurora, United States Wingstop Full time

    Wingstop - 3425 Salida Street - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    4 days ago

    Aurora, United States Wingstop Full time

    Wingstop - 1261 N Lake St - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Guest Services Leadership Specialist

    22 hours ago

    Aurora, Colorado, United States Colorado Community Church Full time

    About the RoleThe Guest Services Leadership Specialist position at Colorado Community Church is an exciting opportunity to serve the congregation by developing and implementing guest services that meet their needs. This individual will be responsible for leading the development of guest services, including Life Champions and Life Plan services, Workforce...

  • Automotive Service Representative

    24 hours ago

    Aurora, Colorado, United States Schomp Automotive Group Full time

    Company Overview: Schomp Automotive Group is a dynamic organization that values guest experience and employee growth. With a strong commitment to excellence, our team focuses on delivering top-notch service and hospitality in every interaction.Salary and Benefits: The compensation range for this position represents the low and high end of what we offer....

  • Guest Service Support Expert

    3 days ago

    Aurora, United States Marriott Full time

    Additional Information Assistant Server Assistant, Food Runner, Barback Job Number 24159439 Job Category Food and Beverage & Culinary Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our...

  • Guest Service Support Expert

    7 days ago

    Aurora, United States Marriott International Inc Full time

    Additional InformationPay: $20.50/hour Job Number25007165 Job CategoryFood and Beverage & Culinary LocationGaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting...

  • Guest Service Support Expert

    5 days ago

    Aurora, United States Marriott International Inc Full time

    Additional InformationPay: $20.50/hour Job Number25007165 Job CategoryFood and Beverage & Culinary LocationGaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting...

  • Guest Service Attendant

    1 day ago

    Aurora, United States Tracy's Cafe Part time

    Job DescriptionJob DescriptionWe are hiring and looking for attendants that are self-motivated, personable & eager to join a rapidly growing company in a dynamic and fun environment.One of the main requirements for the job is to smile and have fun while serving our guests! You’ll be paid a competitive wage in addition to getting cash tips. The ideal team...

  • Profitability and Guest Service Specialist

    7 days ago

    Aurora, Illinois, United States Burger King Full time

    Job SummaryWe are seeking an experienced Shift Coordinator to join our team. In this role, you will be responsible for leading Team Members to deliver exceptional guest experiences while maintaining accurate inventory levels and controlling costs. Key Responsibilities Include:Directing Team Members to achieve sales and profit targets.Maintaining high...

  • Front Desk Representative

    7 days ago

    Aurora, Colorado, United States The Benson Hotel & Faculty Club Full time

    Are you a motivated and customer-focused individual looking for a new challenge? Do you have a passion for delivering exceptional guest experiences?We're currently seeking a Front Desk Representative to join our team at The Benson Hotel & Faculty Club. As a key member of our front desk team, you will be responsible for creating a warm and welcoming...

  • Guest Service Attendant

    1 day ago

    North Aurora, United States Tracy's Cafe Part time

    Job DescriptionJob DescriptionWe are hiring and looking for attendants that are self-motivated, personable & eager to join a rapidly growing company in a dynamic and fun environment.One of the main requirements for the job is to smile and have fun while serving our guests! You’ll be paid a competitive wage in addition to getting cash tips. The ideal team...

  • Customer Service Representative

    7 days ago

    Aurora, United States Planet Fitness - PF Baseline Fitness Full time

    Benefits: Free uniforms Flexible schedule Opportunity for advancement Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by...

  • Customer Service Representative

    3 days ago

    Aurora, United States Planet Fitness - PF Baseline Fitness Full time

    Benefits: Opportunity for advancement Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer...

  • Customer Service Representative

    3 days ago

    Aurora, United States Planet Fitness - PF Baseline Fitness Full time

    Benefits: Free uniforms Flexible schedule Opportunity for advancement Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by...

  • Guest Experience Expert

    4 days ago

    Aurora, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Guest Experience, Expert, Guest, Experience, Hotel, Business Services