Medical Administrative Assistant
4 days ago
Medical Administrative Assistant Job Description
Position Overview:
The Medical Administrative Assistant supports the daily operations of a healthcare facility by performing administrative tasks, ensuring smooth patient interactions, and maintaining organized office systems. This role is essential for delivering excellent patient care and facilitating efficient clinic operations.
Key Responsibilities:
Patient Services:
- Greet patients and visitors, creating a welcoming environment.
- Schedule and confirm patient appointments using electronic scheduling systems.
- Assist patients with completing registration and intake forms.
- Address patient inquiries in person, over the phone, or via email.
- Provide clear instructions regarding procedures, tests, or follow-up appointments.
Administrative Duties:
- Maintain accurate and up-to-date patient records in electronic health record (EHR) systems.
- Manage office correspondence, including emails, faxes, and mail.
- Handle billing processes, including collecting payments and verifying insurance coverage.
- Prepare and process medical reports, referrals, and authorizations.
- Order and maintain office supplies and ensure equipment is in good working condition.
Insurance and Billing Support:
- Verify patient insurance eligibility and benefits.
- Submit claims to insurance companies and follow up on unpaid or denied claims.
- Assist with patient billing inquiries and payment plans.
Compliance and Organization:
- Ensure adherence to HIPAA and other privacy regulations.
- Maintain a clean and organized reception and administrative area.
- Stay informed about clinic policies, procedures, and updates.
Qualifications:
- High school diploma or equivalent (required).
- Certification as a Medical Administrative Assistant (preferred).
- Experience in a medical office setting (preferred).
- Proficiency with office software (e.g., Microsoft Office) and EHR systems.
Skills and Attributes:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in record-keeping.
- Ability to handle confidential information with professionalism.
- Customer-service oriented with a compassionate approach to patient care.
Work Environment:
- Office-based position in a healthcare facility.
- May involve sitting for extended periods and occasional lifting of office supplies.
- Regular interaction with patients, requiring a positive and professional demeanor.
Benefits:
- Competitive salary and potential performance bonuses.
- Opportunities for career advancement and continued education.
- Flexible hours and a supportive team environment.
If you are organized, detail-oriented, and passionate about providing excellent patient care, apply today to join our team as a Medical Administrative Assistant
Company DescriptionCharlestin Chiropractic Group is a premier chiropractic care facility dedicated to providing personalized, holistic healthcare solutions to support the well-being of every patient. Located in the heart of Bridgeport, our practice combines compassionate care with advanced chiropractic techniques to help patients achieve optimal health and wellness.Company DescriptionCharlestin Chiropractic Group is a premier chiropractic care facility dedicated to providing personalized, holistic healthcare solutions to support the well-being of every patient. Located in the heart of Bridgeport, our practice combines compassionate care with advanced chiropractic techniques to help patients achieve optimal health and wellness.-
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