Client Development Manager

4 days ago

Chicago, United States Alexander Group Full time
Job DescriptionJob Description

Client Development Manager - Chicago 

Alexander Group: Decades of experience growing revenue for global companies

Alexander Group provides management consulting services to the world’s leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results.

Founded in 1985, we’ve served more than 3,000 companies around the world, across all industries. This experience gives us not only a highly sophisticated set of best practices to grow revenue — we also have a rich repository of industry data that informs all our recommendations.

Our dedication to sales strategy and revenue growth has led to:

  • More than 70% of our clients being Fortune 500 corporations
  • Project work in more than 25 countries
  • Extensive industry experience in B2B markets

The Alexander Group’s (AGI) is seeking an experienced Client Development Manager to lead the day-to-day management and coaching of the team responsible for engaging client contacts and nurturing client relationships. This is not a sales/BD role but rather a true team leader/hands-on coaching role. This role is office based (five days per week in the office required).

 Goals for your team include: 

  • Strengthening existing relationships with senior executives 
  • Building new relationships with targeted senior executives 
  • Generating participation in events and research studies 
  • Distributing relevant AGI insights and content to target contacts
  • Creating awareness and credibility with contacts 

The core responsibility is managing the day-to-day activities of three teams of individual contributors: 

  • Program Managers responsible for engaging with target contacts through personalized outreach, leveraging all AGI offerings, and generating a consistent flow of quality conversations 
  • Campaign Managers responsible for recruiting new contacts to participate in campaigns including industry events and free research studies 
  • Sales & Marketing Coordinators responsible for scheduling sales calls and ongoing re-connect calls for our senior leaders and their clients

Additionally, the Client Development Manager and team members work closely with management consulting leaders who are responsible for achieving the firm’s sales goals.  AGI’s management consulting leaders and client development team members are organized into specific industry practices.  The Client Development Manager ensures consistent contact interaction across these industry practices.

The Client Development Manager develops performance expectations for their team across critical metrics. As the direct supervisor for the three roles above, the Client Development Manager is responsible for performance management and delivering regular feedback.

The Client Development Manager will create an engagement plan which will be tailored for different contact types, industries, and functional areas and interact closely with our Marketing team.

Success in the Client Development Manager role requires creativity in client engagement strategy, strong positive motivational capabilities, team building, and excellent organizational skills to manage multiple activities across teams.   

This position reports to the firm’s Client Management Leader. 

 Responsibilities: 

  • Leadership of the Client Development team
  • Hands-on coaching of team members 
  • Motivating the team to achieve goals 
  • Developing client engagement strategy and tactics 
  • Hiring and onboarding team members 
  • Monitoring process execution and time management 
  • Driving continuous improvement in contact management, relationship development and campaign recruiting 
  • Training in key consulting services and marketing offerings 

  Qualifications:

  • Bachelor’s Degree required
  • 5-10 years of direct supervisory/coaching/team management experience within client development, sales or business development in a consultative, B2B professional services environment 
  • Experience in management consulting a plus
  • Proven track record of success
  • Must be willing to work in office five days per week

AGI Culture & Compensation:

  • Winning team with sustained, double-digit growth over the last 10 years
  • Collaborative environment, where our people come first and your ideas matter 
  • Competitive pay (base + incentive) based on team and individual performance
  • Extensive benefits package

EEO Employer.  Required Work Eligibility – Eligible to work in the U.S. with no current or future restrictions or visa sponsorship. TN visa accepted.   

Company DescriptionAlexander Group: Decades of experience growing revenue for global companies.

Alexander Group provides management consulting services to the world’s leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results.

Founded in 1985, we’ve served more than 3,000 industry-leading companies around the world. This experience gives us not only a highly sophisticated set of best practices to grow revenue — we also have a rich repository of industry data that informs all of our recommendations.

Our dedication to revenue growth and sales strategy has led to:

•More than 70% of our clients being Fortune 500 corporations
•Project work in more than 25 countries
•Extensive industry experience in B2B marketsCompany DescriptionAlexander Group: Decades of experience growing revenue for global companies.\r
\r
Alexander Group provides management consulting services to the world’s leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results.\r
\r
Founded in 1985, we’ve served more than 3,000 industry-leading companies around the world. This experience gives us not only a highly sophisticated set of best practices to grow revenue — we also have a rich repository of industry data that informs all of our recommendations.\r
\r
Our dedication to revenue growth and sales strategy has led to:\r
\r
•More than 70% of our clients being Fortune 500 corporations\r
•Project work in more than 25 countries\r
•Extensive industry experience in B2B markets

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