Customer Service Representative

1 day ago


Grand Haven, United States Harvia US, Inc Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionHarvia US, Inc is the North American branch of Harvia Oy, based in Finland. Harvia is the worldwide leader in saunas and sauna products. Our sauna brand, Almost Heaven Saunas, specializes in selling and manufacturing complete sauna kit solutions, sauna heaters, outdoor showers, wood-fired hot tubs, and cold plunges.Company DescriptionHarvia US, Inc is the North American branch of Harvia Oy, based in Finland. Harvia is the worldwide leader in saunas and sauna products. Our sauna brand, Almost Heaven Saunas, specializes in selling and manufacturing complete sauna kit solutions, sauna heaters, outdoor showers, wood-fired hot tubs, and cold plunges.

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