Assistant Store Manager

6 days ago


Batavia, United States Amazinggoodwill Full time

BATAVIA STORE
450 N Randall Rd
Batavia, IL 60510, USA

BATAVIA STORE
450 N Randall Rd
Batavia, IL 60510, USA

The Assistant Store Manager is responsible for overseeing all sales floor, production, and donation operations. Drives process in their area of responsibility, and has the opportunity to oversee all store operations including contributing to and communicating plans to drive sales, production and service as needed.

RESPONSIBILITY LEVEL:

Implements organization's goals, may provide input into strategic goals for Retail stores operations. Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs. Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months - 2 years.

PRINCIPAL DUTIES:

1. Leading and Developing Talent: May partner with coworkers to advance their development.

2. Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

3. Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.

4. Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.

5. Community Engagement: Champions Goodwill's community engagement initiatives. Aware of Goodwill's community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.

6. Oversees product rotation to ensure a continuous flow of new merchandise.

7. Implement accurate operating procedures to attain maximum productivity and quality standards.

8. Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage. Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.

9. Focus on individual and store production goals while maximizing the value of all donations to achieve budgeted sales and margin.

10. Responsible for customer serviceexperience, donor service, staff productivity, troubleshooting and proper cash controls with the flexibility to also monitor the production and donation operation as needed. Monitor the sales floor as needed.

11. Accurately calculate figures of manual discounts, percentages and budgets.

12. Accurately enter report data on time and monitor team's accuracy of data entry and timeliness, coaching if necessary.

13. Analyze report data and other documentation with the ability to share insight and submit action plans to leadership.

14. Consistently communicate and implement policies and procedures following up with any concerns from team.

15. Assure facility operates within safety standards.

16. Can easily ascertain employee strengths and delegate challenging work assignments to increase employee satisfaction and maximize productivity.

17. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Two years of college education or experience equivalency, and a minimum of 5 years' experience.

2. Forklift certification, if required at site.

3. Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.

4. Must have working phone that allows for communication accessibility.

Experience in retail and/or production setting.

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

#J-18808-Ljbffr
  • Store Assistant

    4 weeks ago


    Batavia, Illinois, United States Circle K Stores, Inc. Full time

    Job Summary: We are seeking a reliable Store Assistant to join our team at Circle K Stores, Inc. in Batavia, Illinois. As a Store Assistant, you will provide support to the sales floor and help maintain a positive shopping experience for our customers.Duties:Restock shelves, process transactions, and maintain a clean and organized store environment.Respond...


  • Batavia, New York, United States Michaels Stores Full time

    Job OverviewThis role is part of our retail store environment team, responsible for maintaining a high standard of overall look and feel of the store. The successful candidate will deliver friendly customer service, help customers shop, and ensure the store is clean and safe.


  • Batavia, Illinois, United States Harbor Freight Tools Full time

    Job ResponsibilitiesWe are seeking a highly motivated Retail Sales Associate to provide top-notch customer service, handle sales transactions efficiently, and maintain a clean and organized store environment.RequirementsAbility to work evenings, weekends, and holidays as neededAdherence to attendance policy necessaryAbility to lift up to 50 pounds and stand...

  • Store Associate

    4 weeks ago


    Batavia, Illinois, United States Jewel-Osco Full time

    Job Summary:Jewel-Osco is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Store Support associate. In this role, you will have the opportunity to work in a fast-paced environment and interact with valued customers on a daily basis.About the Role:This is a fantastic opportunity for individuals who enjoy...


  • Batavia, Illinois, United States Circle K Stores, Inc. Full time

    We are seeking a Store Support Representative to join our team at Circle K Stores, Inc. in Batavia, Illinois. As a key member of our retail team, you will play a critical role in providing excellent customer service and supporting the overall success of our store.Responsibilities include:Assisting customers with purchases and responding to inquiriesResolving...


  • Batavia, Illinois, United States Jewel-Osco Full time

    OverviewJewel-Osco is a leading grocery retailer dedicated to providing an exceptional shopping experience for our customers. As a Grocery Store Associate, you will play a critical role in delivering this promise by providing outstanding customer service, maintaining a clean and safe store environment, and supporting our sales teams.Key...


  • Batavia, New York, United States BJ's Wholesale Club Full time

    Join Our TeamBecoming a Retail Store Associate at BJ's Wholesale Club is an exciting opportunity to join a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves. As a Retail Store Associate, you will play a vital role in delivering exceptional customer service, protecting merchandise, and ensuring a safe...


  • Batavia, Illinois, United States Circle K Stores, Inc. Full time

    Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Circle K Stores, Inc. This role involves providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Responsibilities: - Provide outstanding customer service to our valued...


  • Batavia, United States Michaels Stores Full time

    Store - BATAVIA, NY Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures. Dust and damp...


  • Batavia, New York, United States Tops Friendly Markets Full time

    **Job Description:**Tops Friendly Markets is seeking an experienced Retail Bakery Assistant to join our team! As a key member of our bakery department, you will be responsible for delivering exceptional customer service, maintaining store appearance, and ensuring efficient product flow.Main Responsibilities:Provide excellent customer service, responding...


  • Batavia, Ohio, United States Minutemen Staffing Full time

    Job SummaryWe are seeking an experienced Assistant Quality Manager to join our quality assurance team. This role will involve implementing and maintaining quality systems, inspecting and testing products, and analyzing and resolving quality issues.Key ResponsibilitiesQuality System Development: Collaborate with cross-functional teams to develop, implement,...


  • Batavia, New York, United States Tops Friendly Markets Full time

    About Our StoreTops Friendly Markets is committed to providing excellent customer service and offering a wide selection of quality products. As a Meat/Seafood Clerk, you'll be part of a team dedicated to delivering exceptional shopping experiences for our customers. Your primary responsibilities will involve assisting customers, maintaining a clean and...


  • Batavia, New York, United States Jacent Strategic Merchandising Full time

    **About the Job**We are seeking an Impulse Product Manager to join our team at Jacent Strategic Merchandising. As an Impulse Product Manager, you will be responsible for merchandising impulse items, building retail displays, and implementing plan-o-grams.This is a part-time position that requires only 10 hours of work per week. The estimated salary for this...


  • Batavia, Illinois, United States Slumberland Furniture Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Inventory Management Specialist to join our team at Slumberland Furniture.About the Role:This is a warehouse-based position responsible for ensuring accurate inventory levels, efficient receiving and shipping processes, and maintaining a well-organized storage environment.The ideal...


  • Batavia, United States Sierra Full time

    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you,...


  • Batavia, New York, United States Walmart Full time

    Job Description: As a Sales Associate at Walmart, you'll be responsible for assisting customers with their shopping needs, processing transactions, and maintaining a clean and organized store environment. If you're a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply!Key Tasks:Customer Support: Respond...


  • Batavia, New York, United States Crosby's Full time

    Key ResponsibilitiesGreet and assist customers in a friendly and helpful manner.Operate cash registers and handle transactions accurately.Stock and replenish shelves, coolers, and displays with merchandise.Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.Our Sales and Service Representative will also be responsible...


  • Batavia, New York, United States Genesee Community College Full time

    Job OverviewThis part-time position is responsible for providing support to the science faculty and staff at Genesee Community College. The Science Laboratory Technician will be working 19.5 hours per week, active 52 weeks of the year, with a compensation rate of $22.74 per hour.The ideal candidate will have an Associate's Degree in a science-related field...


  • Batavia, New York, United States Petco Full time

    About the RoleThis role is perfect for those who are passionate about animal welfare, customer service, and teamwork. As a Sales Associate, you'll be responsible for:Providing top-notch service to our guests, answering their questions, and making recommendations on products and servicesAssisting with stock management, visual merchandising, and maintaining a...


  • Batavia, New York, United States Michaels Stores, Inc. Full time

    At Michaels Stores, Inc., we are committed to providing an exceptional shopping experience for our customers. As a Store Sales Associate, you will play a critical role in maintaining the overall look and feel of our stores, ensuring that they are clean, well-organized, and welcoming to all customers. Your primary responsibilities will include delivering...