Store Manager
7 days ago
WESTERN AVE
9321 S Western Ave
Chicago, IL 60643, USA
The Store Manager is responsible for the success of store and donation center operations. This position is accountable for the achievement of sales and revenue goals, customer and donor growth, while serving as a community partner to promote an engaging customer experience.
RESPONSIBILITY LEVEL:
Implements strategy for daily store and donation operations for assigned store. Oversees daily operations, directs staff and ensures implementation of departmental policies, procedures and programs. Maintains operating budget and manages expenses. Communicates budgetary performance. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.
PRINCIPAL DUTIES:
- Leading and Developing Talent: Manages departmental structure, development and training of staff. Actively networks and sources for positions within the team.
- Project and Change Management: Plans and manages projects of low to moderate complexity related to departmental function. Manages change with direct reports and participates in the leadership coalition that supports the change.
- Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.
- Optimize process workflow, inventory management and work schedules to maximize output of sales and production team.
- Accountable for achievement of established customer and donor service goals.
- Maintain store environment, staffing and production quality and volume to sufficiently service customers and reach revenue and margin goals. Maintain store presentation standards in accordance with Store Environment guidelines.
- Comfortably operates, troubleshoots and has the ability to train others on all processes, equipment and customer service, increasing the effectiveness to monitor compliance and productivity.
- Supervise completion of safety audits with follow up on outstanding items, consumer product safety compliance and support incident rate targets.
- Calculate accurate projection figures to achieve goals from budgets or other report data. Responsible for timeliness and accuracy of all required reports.
- Anticipate business needs and proactively solves problems.
- Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
- Associates Degree or experience equivalency, and a minimum of 3 years' managerial experience or Associates Degree or experience equivalency, and a minimum of 7 years' experience.
- Forklift certification, if required at site.
- Work varied schedule and flexible hours; a minimum of one closing shift per week and every other weekend as scheduled. Additional nights and weekend shifts to meet business needs.
- Proficient in Windows-based PC and Microsoft Office.
LEADERSHIP COMPETENCIES:
- Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization.
- Courage: Demonstrates the ability to deliver a difficult message and say "no" when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.
CORE CULTURAL COMPETENCIES:
- Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.
- Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team's activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps others understand the value diversity brings to the business.
- Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.
- Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.
- Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading others to persist in achieving results despite setbacks or obstacles.
- Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team's work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.
PHYSICAL/SENSORY DEMANDS:
Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or reviewing thoroughness of work; ability to communicate with others and exchange information. Regularly lifts and/or moves up to 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Reach: Extending upwards or downwards to retrieve objects. Stoop, kneel, crouch or crawl: Positions self to retrieve objects. Worker is subject to human blood, body fluids or tissue. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr-
Store Manager
15 hours ago
Chicago, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Experienced Store Manager
3 weeks ago
Chicago, Illinois, United States Tapestry Full timeJob TitleExperienced Store ManagerCompany OverviewWe are Tapestry, an equal opportunity and affirmative action employer.About This Job$80,000 - $100,000 per yearJob DescriptionThe Experienced Store Manager is responsible for making decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and...
-
Grocery Store Manager
1 week ago
Chicago, United States Gecko Hospitality Full time $70,000 - $80,000Store Manager - Upscale Grocery StoreWe are seeking a dynamic and experienced Store Manager to lead our upscale grocery store to new heights of success in Chicago, IL. The ideal candidate will have a background as a Restaurant General Manager, bringing valuable expertise in customer service, team management, and operational excellence to the role.As the...
-
Store Management Associate
3 weeks ago
Chicago, Illinois, United States UNTUCKit Full timeJob TitleStore Management AssociateAbout the RoleThis is an excellent opportunity for an ambitious and motivated individual to join our team as a Store Management Associate. As a key member of our store team, you will be responsible for supporting the Assistant Store Manager in leading the sales floor and driving sales revenue.Salary Range$55,000 - $75,000...
-
Store Manager
6 days ago
Chicago, United States RAILS International Full timeFounded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails...
-
Store Manager
7 days ago
Chicago, United States Catbird Full timeCatbird is looking for an experienced retail Store Manager to join the team at our new store opening in Chicago. As Store Manager you are responsible for store sales, people management of the store staff, and developing store processes & procedures to continuously elevate the customer experience, and overall growth of the business. This position is expected...
-
Evening Store Manager
4 days ago
Chicago, Illinois, United States Kriser's Natural Pet Full timeAre you passionate about providing top-notch care for pets? Do you have excellent leadership skills and a proven track record of success in retail management? If so, we invite you to apply for our Evening Store Manager position at Kriser's Natural Pet. As a key member of our store operations team, you will oversee daily activities, supervise sales staff, and...
-
Optical Store Manager
4 weeks ago
Chicago, Illinois, United States Big City Optical Full timeAbout the RoleWe are seeking an experienced Optical Store Manager to join our team at Big City Optical in Chicago. As a key member of our management team, you will be responsible for driving growth and efficiency in our store operations.Key ResponsibilitiesAssist the general manager in organizing, planning, and implementing strategies to drive growth and...
-
Store Manager in Training
7 days ago
Chicago, United States Insomnia Cookies Full timeInsomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Chicago store located at 1335 W. Taylor St. Chicago, IL 60607. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!Our sweet MIT perks & compensation:Market competitive hourly...
-
Store Manager in Training
7 days ago
Chicago, United States Insomnia Cookies Full timeInsomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Chicago store located at 1335 W. Taylor St. Chicago, IL 60607 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!Our sweet MIT perks & compensation:Market competitive hourly...
-
Store Management Career
1 day ago
Chicago, Illinois, United States Veronica Beard Full timeAbout the RoleThe Sales Supervisor is a critical role within our women's apparel stores, responsible for driving sales growth, developing talent, and delivering exceptional customer experiences.Key AccountabilitiesSupervise and develop a high-performing sales team, providing coaching and feedback to ensure they meet sales targets and adhere to company...
-
Retail Store Manager
3 days ago
Chicago, Illinois, United States Williams-Sonoma Full timeResponsibilities">Provide daily support to the management team by performing opening and closing routines, register functions, and back office procedures.Supervise store operations to ensure financial goals are met and associates provide World-Class service to our guests.Maintain store visual standards, replenishment, cleanliness, safety, and back-of-house...
-
Store Operations Manager
2 weeks ago
Chicago, Illinois, United States Restore Hyper Wellness Full timeJob DescriptionAs a key member of the Restore Hyper Wellness + Cryotherapy team, you will play a vital role in cultivating and maintaining our unique company culture. This position requires a strong leader with excellent sales and business development skills to assist the General Manager with store operations, customer service, health and wellness education,...
-
Store Operations Manager
2 weeks ago
Chicago, Illinois, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionWe are seeking a Store Operations Manager to join our team at Jeni's Splendid Ice Creams LLC in Chicago, Illinois. As a key member of our shop team, you will be responsible for managing daily operations, including accounting, scheduling, inventory management, and human resources functions.About the RoleThis is a full-time position that...
-
Ames Stores Group
7 days ago
Chicago, United States Ames Tools Corporation Full timeAmes Stores Group - Assistant Store ManagerAmes Tool Corporation (Chicago, IL), Chicago, Illinois, United States of AmericaJob DescriptionPosted Monday, November 18, 2024 at 5:00 AMGypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded...
-
Retail Store Operations Manager
3 weeks ago
Chicago, Illinois, United States O'Reilly Auto Parts Full timeJob Title: Retail Store Operations ManagerWe are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at O'Reilly Auto Parts. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring exceptional store operations.About the Role:The...
-
Rails | Store Manager
2 days ago
chicago, United States Rails Full timeFounded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails...
-
Retail Store Manager Lead
3 weeks ago
Chicago, Illinois, United States NATIONS BEST HOLDINGS LLC Full time**About the Role:**We are looking for a motivated and experienced Store Manager to lead our retail team. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and achieving sales goals.**Responsibilities:**Customer Service: Provide exceptional customer service by greeting and...
-
Assistant Store Operations Manager
3 weeks ago
Chicago, Illinois, United States DTLR Full timeJob Summary:The Assistant Store Manager role at DTLR, Inc. is a pivotal position that requires a strong leader to oversee daily store operations, drive sales and profitability, and foster a positive customer experience. Key Responsibilities:•Operational Excellence: Assist the Store Manager in ensuring seamless day-to-day operations, maintaining high...
-
Retail Store Operations Manager
3 weeks ago
Chicago, Illinois, United States UNTUCKit Full timeJob TitleRetail Store Operations ManagerAbout UsUNTUCKit is a retail company that values creativity and entrepreneurship. As a key member of our team, you will be responsible for overseeing daily store operations.Salary$60,000 - $80,000 per year, based on experience and qualifications.Job DescriptionWe are looking for an experienced Assistant Store Manager...