Sr. Manager, IT Agile Portfolio Management
7 days ago
Category/Area of Expertise: IT & Technology
Job Requisition: 391331_external_USA-MD-Hyattsville
Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Office of CIO - Project Management (5145441)
Primary Purpose:
This role is responsible for taking the approved portfolio through execution and delivering on the commitments and business value. They are the thought leaders who enhance, support, and execute Agile PMO Vision, Mission, ways of working, and strategy. They will work closely with the solution delivery/engineering teams to provide coaching and guidance on processes and areas of improvement. They lead a team of internal and external Project/Program managers and scrum masters. They leverage the processes, technology, tooling, and governance needed to achieve quality deliveries and attain business value.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
Core Office Locations: Salisbury, NC, Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD, and Mauldin, SC.
Duties & Responsibilities:
- Effectively plan, organize, and direct the completion of a large, complex portfolio of projects while managing risks and issues to minimize scope, budget, and schedule impacts and ensure on-time, budget, and within-scope delivery of the portfolio of projects.
- Act as a single point of contact for managing a portfolio of projects working with the solution delivery Vice Presidents, building synergies between unrelated/related projects or programs, aligning strategic business objectives, and increasing business value through people management, change control, risk management, and resource management.
- Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to multiple levels of management, including executive leadership teams across the organization.
- Partner with solution delivery/engineering teams to drive program planning and delivery for both waterfall and agile projects.
- Ensure compliance with project delivery methods, tools, framework, and IT controls.
- Partner with the IT Budget Management team to actively manage and deliver the financial commitments for an investment portfolio of $40-$60M.
- Support the project initiator and solution team during funding approvals.
- Partner with the IT Release Management function to identify interdependencies and risks across the IT project portfolio.
- Create and maintain portfolio resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT function.
- Collaborate with other portfolio leads for cross-tower dependencies and manage them with minimal impact to delivery.
- Manage supplier performance to ensure that contractual agreements are met.
- Key partner for change management to support building organizational readiness and change management plans to successfully execute new initiatives.
- Ensure adherence to change management practices while delivering within scope, time, and budget.
- Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints.
- Apply concepts of Lean Portfolio Management, driving a focus on delivering value to customers through the creation of products and solutions.
- PMO Maturity, Process & Tools:
- Execute and contribute to process improvements and best practices across PMO to support delivery excellence.
- Actively drive the transformation of waterfall projects to agile.
- Co-lead PM CoP to gather feedback from the teams to ensure continuous process improvement.
- Manage Agile teams and ensure adherence to the Agile Playbook.
- Participate in Agile CoP to provide feedback.
- Responsible for portfolio-level governance and status reporting to stakeholders at cadence.
- Accountable for the right messaging regarding the status of the portfolio at the right time to the right people.
- Escalate when required and hold the right people accountable for mitigation and resolution of risk & issues.
- Work with other organizations for consistency of messaging.
- Accountable to staff the right PMO talent to manage the projects.
- Coach, guide, and mentor the RTEs and Scrum Masters on the Agile process.
- Collaborate with Agile Coaches, APMO Director, Product Owners/Managers to resolve issues on Agile teams.
- Responsible for continuous improvement and maturity of the Agile Teams.
- Collaborate with Agile Coaches to instate the right metrics for Agile Teams.
- Support APMO Director in PMO vision, mission, and building strategy for execution and ways of working.
- Lead and inspire IT teams in project & program management to develop and establish a high-performing, service-driven culture committed to delivering business value.
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Qualifications:
- Master's degree in computer science, Business, or Technical field.
- 10+ years of practical experience at varying levels of project/program management and 7+ years of experience in Agile portfolio management.
- Project management certification a plus, but not required; emphasis is on the demonstrated use of PMP, Scrum, Agile, etc.
- Working knowledge of agile methodology and agile tools (Jira).
- Thorough understanding of the enterprise software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
- Bring a data-driven approach to decision making.
- Self-starter with the ability to lead teams through ambiguity to solve problems and drive results.
- Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration.
- Excellent analytical and problem-solving skills with a hands-on, detail-oriented history.
- Ability to establish credibility and rapport with senior executives and technical/non-technical team members alike.
- Financial Acumen and the ability to interpret and apply understanding of key financial indicators.
- Communicates Effectively - Developing and delivering multi-mode communications (verbal and written).
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Preferred Qualifications:
- MBA or advanced degree in a relevant business-related field.
- 7+ years as a RTE.
- Experience with lean portfolio management.
- Experience with transforming from waterfall to SAFe.
- Proficiency working in and managing agile, SAFe, scrum teams (scrum of scrums), lean teams.
- Agile / SAFe certification.
- Experience delivering projects in the retail industry.
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