Maintenance Supervisor
4 days ago
Who We Are
South Oxford Management is a full-service property management company with locations in over five states We are dedicated to offering an exceptional experience to our team members. Our team brings years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.
When you join South Oxford Management, you become part of a team, where you are encouraged to learn, share ideas, and participate in team building and charitable activities. We reward innovation, fresh perspective, hard work and above all, values.
How You Will Contribute
The Service Supervisor is responsible for maintaining the physical integrity of the community, ensuring a safe and secure environment for residents, visitors, and team members. The Service Supervisor works closely with the Community Manager and the Service Technicians to ensure that all aspects of the community are well taken care of. The Service Supervisor anticipates, identifies, and corrects problems involving the community and implements procedures to prevent such problems. The Service Supervisor works diligently to cultivate satisfaction.
Things You Will Do:
- Hire, train, and supervise all maintenance team members through a positive mentoring approach.
- Take ownership and lead by example.
- Empower team members to take on new challenges and bring new ideas to the forefront.
- Delegate, oversee, and inspect work performed by maintenance team members.
- Schedule team members so that maintenance is available for emergency purposes around-the-clock.
- Train and assist in the development of all maintenance team members.
- Conduct safety meetings with Service Technicians.
- Think safety first and ensure that unsafe conditions are corrected promptly.
- Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Schedule and ensure all make-ready repairs and services are completed correctly and on schedule.
- Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
- Provide outstanding customer service to residents and visitors.
- Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and make note of service needs.
- Be mindful of the condition of the community and initiate action to correct unsafe conditions; e.g., broken gates leading to pool, broken steps, open holes, broken/burned out exterior lights.
- Diagnose and perform maintenance/repairs including but not limited to HVAC, plumbing, electrical, and pool maintenance.
- Schedule and perform routine preventive maintenance.
- Communicate effectively with residents, visitors, vendors, and team members while presenting a positive, professional image.
- Perform additional duties as assigned by the Community Manager.
Requirements
Education:
- High School diploma or equivalent.
Experience:
- Three or more years of experience in property maintenance or equivalent field.
- Experience leading others.
- General knowledge of all things pertaining to property maintenance.
Skills:
- Skilled in the safe use and maintenance of hand and power tools.
- Knowledgeable of pertinent laws including EPA and OSHA regulations.
Certifications/Licenses:
- Certified Pool Operator, Universal Freon License, including R410A preferable.
Mental/Cognitive Skills:
- Attention to detail.
- Able to multitask and meet deadlines.
Physical Requirements:
- Must be able to walk the property which includes climbing stairs.
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry.
- Must be able to stand for extended periods of time.
- May be required to lift up to 50 pounds.
Contacts:
- Will have contact with community management and staff members.
Work Environment:
Must be available to work a flexible schedule including weekends and on-call hours. Work will consist of indoor and outdoor work environments.
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