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Transitional Care Services Community Health Worker II

7 days ago


Los Angeles, United States L.A. Care Health Plan Full time

Transitional Care Services Community Health Worker II

Job Category: Clinical

Department: Care Management

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 11852

Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.

The Transitional Care Services (TCS) Community Health Worker II (CHW) is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings.

Duties
  1. Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems: Educating individuals and communities about how to use health and social service systems. Building health literacy and cross-cultural communication. (5%)
  2. Providing Culturally Appropriate Health Education and Information: Conducting health promotion and disease prevention education that matches the linguistic and cultural needs of members. (5%)
  3. Care Coordination, Case Management, and System Navigation: Participating in care coordination and case management with members, facility staff, and providers. (25%)
  4. Providing Coaching and Social Support: Providing individual support and coaching, including how to manage their health conditions following discharge. (10%)
  5. Advocating for Individuals and Communities: Advocating for the needs and perspectives of communities. (5%)
  6. Building Individual and Community Capacity: Building capacity by training with peers and among CHW groups. (5%)
  7. Implementing Individual Assessments: Participating in design, implementation, and interpretation of individual-level assessments. (10%)
  8. Conducting Outreach: Recruitment of individuals and families to participate in Transitional Care Services. (25%)

Perform other duties as assigned. (10%)

Education Required

Required: At least 6 months of experience as a health navigator, peer support worker, outreach worker, or equivalent.

Skills

Required:

  • Knowledge of community resources for Medi-Cal members.
  • Comfortable working with diverse populations.
  • Exceptional ability to connect and engage with people.
  • Willingness to work in various environments.
  • Excellent verbal and written communication skills.
  • Detail oriented, organized and possess time management skills.
  • Basic computer skills.

Preferred: Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable.

Licenses/Certifications RequiredLicenses/Certifications PreferredRequired Training

Preferred: Successful completion of a Community Health Worker formal training program.

Physical RequirementsAdditional Information

Required:

  • Must have access to reliable transportation.
  • Able to work flexible job hours.
  • Travel to offsite locations for work.

Salary Range Disclaimer: The expected pay range is based on many factors.

L.A. Care offers a wide range of benefits including:

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
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