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Transitional Care Services Community Health Worker II
7 days ago
Transitional Care Services Community Health Worker II
Job Category: Clinical
Department: Care Management
Location: Los Angeles, CA, US, 90017
Position Type: Full Time
Requisition ID: 11852
Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.
The Transitional Care Services (TCS) Community Health Worker II (CHW) is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings.
Duties- Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems: Educating individuals and communities about how to use health and social service systems. Building health literacy and cross-cultural communication. (5%)
- Providing Culturally Appropriate Health Education and Information: Conducting health promotion and disease prevention education that matches the linguistic and cultural needs of members. (5%)
- Care Coordination, Case Management, and System Navigation: Participating in care coordination and case management with members, facility staff, and providers. (25%)
- Providing Coaching and Social Support: Providing individual support and coaching, including how to manage their health conditions following discharge. (10%)
- Advocating for Individuals and Communities: Advocating for the needs and perspectives of communities. (5%)
- Building Individual and Community Capacity: Building capacity by training with peers and among CHW groups. (5%)
- Implementing Individual Assessments: Participating in design, implementation, and interpretation of individual-level assessments. (10%)
- Conducting Outreach: Recruitment of individuals and families to participate in Transitional Care Services. (25%)
Perform other duties as assigned. (10%)
Education RequiredRequired: At least 6 months of experience as a health navigator, peer support worker, outreach worker, or equivalent.
SkillsRequired:
- Knowledge of community resources for Medi-Cal members.
- Comfortable working with diverse populations.
- Exceptional ability to connect and engage with people.
- Willingness to work in various environments.
- Excellent verbal and written communication skills.
- Detail oriented, organized and possess time management skills.
- Basic computer skills.
Preferred: Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable.
Licenses/Certifications RequiredLicenses/Certifications PreferredRequired TrainingPreferred: Successful completion of a Community Health Worker formal training program.
Physical RequirementsAdditional InformationRequired:
- Must have access to reliable transportation.
- Able to work flexible job hours.
- Travel to offsite locations for work.
Salary Range Disclaimer: The expected pay range is based on many factors.
L.A. Care offers a wide range of benefits including:
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program