Clinical Care Supervisor

5 days ago


Grand Rapids, United States Mary Free Bed Full time

Clinical Care Supervisor Night Shift (United States of America)

Summary

During the assigned shift, the Clinical Care Supervisor has the responsibility for the clinical care of the patients at Mary Free Bed. Depending on the hours worked, the Clinical Care Supervisor may also be the Most Senior Person at Mary Free Bed and is responsible for decision-making and communication within the hospital at that time.

The Clinical Care Supervisor provides daily oversight of the clinical aspects of nursing care to assure that safe, evidence-based patient care is provided to each patient served. Under the direction of the Nursing Directors, the Clinical Care Supervisor is responsible for the implementation of a patient-focused, team-oriented culture, working in collaboration with all other medical, clinical, and therapeutic disciplines to ensure optimal service and superior outcomes.

Essential Job Responsibilities

  1. Quality Pillar of Excellence
  • Quality Nursing Care: The Clinical Care Supervisor’s primary focus will be the delivery of quality nursing care, ensuring that nursing care is delivered consistently according to established policies, procedures, and protocols.
  • Key Performance Indicators: Understand performance measures within the Nursing Department and collaborate with staff to identify opportunities for improvement.
  • Quality Improvement: Participate in the department’s quality improvement program.
  • Patient Safety: Evaluate risks for each patient and assure that appropriate steps are taken to protect the safety of each patient.
  • Interdepartmental and Interdisciplinary Collaboration: Maintain effective interpersonal communication and working relationships with MFB leaders, staff, physicians, and other key stakeholders.
  • Accreditation and Regulatory Responsibilities: Assist the Nursing Directors with implementing policies, procedures, and processes that align with Joint Commission, CARF, CMS, and other state hospital standards.
Service Pillar of Excellence
  • Patient and Customer Satisfaction Programs: Assist the Nursing Directors with the implementation of the MFB Patient Satisfaction Program.
  • Customer Service: Demonstrate exceptional customer service standards and behaviors.
  • Physician Satisfaction: Maintain effective working relationships with admitting and consulting physicians.
People Pillar of Excellence
  • Staff Selection, Development, and Mentoring: Assist Nursing Directors with new employee training and integration.
  • Employee Competency: Assist and encourage staff in the completion of required competencies.
  • Professional Work Environment: Encourage a professional culture of personal accountability and mutual respect.

Essential Job Qualifications

  • Licensure Requirements: Registered nurse in the state of Michigan.
  • Education: ADN required, BSN preferred.
  • Certifications required:
    • Current Basic Life Support (BLS) certification.
    • Current ACLS and PALS certification (may obtain within six months of assuming the position).
    • CRRN required (must sit for the examination at earliest point of qualification).
  • Experience:
    • Relevant clinical patient care experience: rehabilitation, acute/critical care, medical-surgical, and oncology preferred.
    • Strong collaborative skills, time management, and organizational skills are required.
    • Effective written and verbal communication skills are required.
    • Computer skills with Microsoft Office software preferred.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.

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