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Automotive Service Advisor

1 week ago


Town of Niskayuna, United States volkswagen of orchard park Full time

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance

Job Summary: We are looking to hire an experienced Service Advisor to join our service team As a family-owned and operated dealership, we strive to provide the best service. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous advisor experience.

We offer a competitive compensation package that rewards high performers with many additional benefits.

Responsibilities:

  • Greeting customers promptly and assisting them with their service needs
  • Ensuring repairs and maintenance tasks are completed in a timely manner
  • Addressing customer questions and needs promptly and professionally
  • Providing estimates for repairs and services
  • Coordinating with the parts department to ensure timely delivery of necessary parts
  • Prioritizing required services, monitoring the progress of each vehicle throughout the day, and keeping the customer frequently updated

Qualifications:

  • At least one year of experience as an automotive service writer is required.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Valid state-issued driver’s license and clean driving record are required.
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