Conversational AI Software Developer

5 days ago


Reading, United States Eliassen Group Full time

Description:

100% Remote Role

Our client, a leader in Higher Education, is seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies.

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $45 - $50 / hr. w2

Responsibilities:

  1. Design, develop, and deploy robust and scalable conversational AI solutions utilizing Kore.ai and Microsoft Bot Framework platforms.
  2. Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories.
  3. Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly.
  4. Leverage Generative AI services to enhance chatbot responses with creativity and personalization.
  5. Level understanding of Knowledge Management solutions and how they integrate with conversational product.
  6. Drive prompt engineering initiatives and solutions with product and business stakeholders.
  7. Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience.
  8. Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions.
  9. Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization.
  10. Partner with Product Management to source business requirements and write design and development stories as needed.
  11. Stay updated on the latest advancements in Conversational AI technologies and best practices.

Experience Requirements:

  • 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots.
  • Proven experience developing chatbots using Kore.ai and/or Microsoft Bot Framework platforms.
  • Strong understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts.
  • Experience with integrating Generative AI services like GPT-3 or Bard into conversational applications.
  • Experience with deploying conversational services across multiple channels (web, mobile apps, messaging platforms).
  • Proficiency in programming languages relevant to conversational AI development (e.g., Python, JavaScript, C#).

Education Requirements:

  • Bachelor's Degree.
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