Clinical Content Specialist
1 week ago
Bring your passion to Texas Health Resources so we are Better + Together
Work location: Texas Health Resources: 612 E. Lamar Blvd Arlington, Texas 76011
Work hours: Full Time (40 Hour) Day Shift with flexible schedule (8-5P, 9-6P, 8:30-5:30P)
Department Highlights- Collaborative environment
- Engaged and supportive leaders
- Workplace culture second to none
- Predominantly remote, in-office or onsite as needed
- Bachelor's Degree required
- 5 years communications experience in a corporate, agency, or journalistic setting is required.
- Healthcare experience is preferred.
This role works under tight deadlines to create content focusing on clinical and patient and family communication. It requires a communicator who dives in and isn’t afraid to ask questions to understand new concepts and then quickly translates them into engaging content for various audiences.
Content Creation- Create multimedia content for designated stakeholder audience (e.g., internal stakeholders such as physicians or nurses, patients, families etc.) that seeks to clearly articulate Texas Health's key messages and align with brand voice and tone.
- Identifies opportunity to leverage content developed across channels and verticals within Brand Experience, working to leverage system tools for digital asset management.
- Obtains and records appropriate consent, tags assets and stores them appropriately for cross-functional use and search.
- Writes, edits, and gains approval on communications.
- Works closely with key stakeholders to determine distribution and approval processes.
- Understands all internal and external Texas Health communications channels and works to keep channel owner apprised of content under development and seeks to coordinate with existing schedules.
- Serve as day-to-day communications contact for internal stakeholders and subject matter experts. Respond to requests from internal stakeholders for communication support, collaborating on story content with subject matter experts, clinical and otherwise.
- Maintain regularly Monday.com project status updates and filing on SharePoint.
- Communicate with leaders regarding timing and team member sentiment around content under development. Monitor internal channels and help develop responses as needed, mindful of brand voice and tone.
- Track and share perspectives on emerging internal communications channels and emerging internal media, with a goal of increased team member engagement.
- Supports internal communication for assigned areas/departments/entities with a focus on localizing key strategic priorities.
- Establish and maintain effective relationships with leadership throughout the system including, service line leaders, physicians and others to identify story ideas and provide counsel as needed.
- Offer direct and persuasive counsel relative to the value of proposed story ideas and offer alternative approaches as needed.
- Coach and counsel contacts regarding delivery and tone of talking points and key material.
- Encourage and initiate media training for spokespeople as needed.
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, and Student Loan Repayment Program.
- A supportive, team environment with outstanding opportunities for growth.
- Our inclusive, supportive, people-first, excellence-driven culture makes us a great place to work.
At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.
We strive to create an atmosphere of respect, integrity, compassion, and excellence for all. Join us and do your life’s best work here
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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