Technical Writer

7 days ago

Arlington, United States J.M. Fabrication Company, LLC Full time

About Us

JM Fabrication Company LLC is a leading provider in the custom metal fabrication industry supporting the Aerospace and Defense sectors. We pride ourselves on delivering high-quality products and exceptional service to our clients. Our success is driven by robust processes and a talented team committed to excellence. As we continue to grow, we're looking to formalize our procedures across all departments to maintain consistency, efficiency, and compliance.

Job Summary

We are seeking an experienced Technical Writer with a strong background in process documentation and workflow analysis to join our team. The ideal candidate will document existing processes across all departments—from planning and sales to shipping, receiving, invoicing, and everything in between. This role involves collaborating closely with subject matter experts (SMEs) to capture detailed procedures, develop comprehensive documentation, and create flowcharts that accurately represent our workflows.

Key Responsibilities

  • Process Documentation & Analysis
    • Collaborate with SMEs across departments to understand and document current processes.
    • Conduct workflow analysis and process mapping to identify efficiencies.
    • Develop clear, concise, and accurate documentation of procedures and workflows.
  • Content Creation & Management
    • Create standard operating procedures (SOPs), manuals, guides, training materials, and other instructional content.
    • Develop visual aids such as flowcharts, diagrams, and process maps using tools like Microsoft Visio or Lucidchart.
    • Manage documentation within a Content Management System (CMS) to ensure accessibility and version control.
  • Quality Assurance & Compliance
    • Ensure all documentation meets regulatory compliance and aligns with ISO standards.
    • Incorporate Lean Manufacturing and Continuous Improvement methodologies into documentation practices.
    • Review and edit existing documents to improve clarity, consistency, and completeness.
  • Collaboration & Communication
    • Facilitate meetings and workshops with cross-functional teams to validate and optimize documented processes.
    • Provide insights and suggestions for process optimization and efficiency improvements.
    • Assist in change management initiatives related to process updates.

Qualifications

  • Education
    • Bachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field.
  • Experience
    • Minimum of 1 years of experience in technical writing, preferably within manufacturing, industrial, or fabrication sectors or equivalent
    • Proven experience in process documentation, workflow analysis, and creating procedural documentation.
    • Familiarity with industrial processes and fabrication industry terminology.
  • Skills and Competencies
    • Exceptional writing, editing, and proofreading skills.
    • Proficiency in documentation tools such as Microsoft Office Suite, Adobe Acrobat, and diagramming software (Microsoft Visio, Lucidchart).
    • Experience with Content Management Systems (CMS) is a plus
    • Strong ability to translate technical information into clear, concise documentation.
    • Excellent interviewing and interpersonal skills to effectively gather information from SMEs.
    • Strong organizational skills with attention to detail and accuracy.
    • Ability to manage multiple projects and meet deadlines.
    • Knowledge of Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies is a plus.
    • Understanding of regulatory compliance and experience with ISO standards documentation.

Compliance

  • Must be a U.S. person as defined by the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR).
  • Must comply with all company policies regarding the handling of sensitive and confidential information.

What We Offer

  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive work environment focused on innovation and improvement.

This position requires the use of information or access to hardware which is subject to the Internal Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen or U.S. Permanent Resident (i.e., 'Green Card Holder')

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