Housekeeping Supervisor

3 weeks ago

Chandler, United States Santan Mountain Full time

Salary: Depending on Experience (DOE)

This position is responsible for the day-to-day supervision and training of Housekeeping staff to ensure a safe, clean and visually appealing environment for enterprise guests and staff by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties And Responsibilities
  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Prepares and publishes work schedules to ensure proper environmental services Technician coverage throughout the enterprise.
  • Responsible for supply orders to ensure that all housekeeping staff have the necessary supplies and materials to properly perform their job duties.
  • Performs safety and maintenance checks on all equipment.
  • Walks the casino floor and adjoining offices to ensure that all cleaning issues have been addressed in order to maintain a clean and professional environment for guests and team members.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other projects and duties as assigned.
Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/Requirements
  • High school Diploma or equivalent preferred.
  • Two (2) years of commercial cleaning experience preferred.
  • Two (2) years supervisory experience preferred.
  • Knowledge of and skill in commercial cleaning techniques and application.
  • Knowledge and comprehension of Material Safety Data Sheets.
  • Knowledge of OSHA-required safety practices.
  • Ability to perform the GILA WAY which is as follows: Greet our guests, Interact positively with our guests, Listen actively to our guests, and Appreciate our guests.
  • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
  • Must pass a full background check to be certified/licensed prior to employment.
  • Must be able to work in a smoking environment.
Important Notes

As a condition of employment, all new hires must pass the following:

  • Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
  • Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Santan Mountain

Santan Mountain Casino located in Chandler, Arizona, 22 miles from Phoenix, features over 813 slot machines and 25 table games, as well as a high-limit area. Our decor is modern and unconventional with high-tech window glass and artwork by local artists.

Our 25 table games include:

  • Craps
  • Blackjack
  • Baccarat
  • Ultimate Texas Hold’em
  • Poker
  • Roulette - the only white roulette wheel in the US

At 7,000 square feet, we feature the largest sports book in Arizona. Sponsored by Bet MGM, the 130-foot TV screens illuminate the room with all kinds of competitions. Fans can relax in stadium-style seating. Entertainment includes a DJ when the room is converted into an ultra-lounge with all the booths and the tables and the chairs and high-tech sound system.

We offer a variety of dining options, as well as Hive a cocktail lounge center of the casino. Honey and Vine, our upscale restaurant features an airy space with aqua blue seats, wooden tables and a bar, where the ceilings showcase the art of the different aspects of the Arizona desert.

Our Food Court venues include:

  • Rizzo’s: An Italian eatery
  • Taste Kitchen: Offering smash burgers, salads and more
  • Starbucks
  • Mein Dish: Asian favorites
  • Upper Deck Deli: Sandwiches and other deli classics

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